Relationship between client satisfactions, service quality and client perception towards the effectiveness of client consultation services / Romzan Bujang

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Relationship between client satisfactions, service quality and client perception towards the effectiveness of client consultation services / Romzan Bujang

The problem that causes the level of bankrupt’s satisfaction and perception through the interview session or the so-called consultation session has become a major issue in delivering a service quality provides by MdI as a government agency. Misinterpretation, communication barriers, the attitude of...

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Bibliographic Details
Main Author:	Bujang, Romzan
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Banking Auditing
Online Access:	https://ir.uitm.edu.my/id/eprint/36257/

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