Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.]
Mobile government, which is an emergent phenomenon, represents a solution for many countries to reach their citizens and to improve the services of government-to-citizens (G2C). Hence, most researchers have merely focused on the citizens’ adoption and usage issues, security, implementation and trans...
| Main Authors: | , , |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2014
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/35542/ |
| _version_ | 1848808817167433728 |
|---|---|
| author | Abu Bakar, Noor Suriana Abdul Rahman, Azizah Abdul Hamid, Haza Nuzly |
| author_facet | Abu Bakar, Noor Suriana Abdul Rahman, Azizah Abdul Hamid, Haza Nuzly |
| author_sort | Abu Bakar, Noor Suriana |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Mobile government, which is an emergent phenomenon, represents a solution for many countries to reach their citizens and to improve the services of government-to-citizens (G2C). Hence, most researchers have merely focused on the citizens’ adoption and usage issues, security, implementation and transformation, and the success factors of m-government services. However, in order to proceed with the study on examining the m-government services, it is vital to first analyze the most suitable research method that can be used. Thus, this paper investigated the research approaches used for examining m-government services by reviewing 37 papers that are related to this topic, which were retrieved from four online databases: a) IEEE Xplore, b) Science Direct, c) Emerald, and d) ACM Digital Library. Only papers from 2007 to 2014 were selected for further review. The findings suggested that the survey method was mostly used to examine the m-government services. |
| first_indexed | 2025-11-14T23:04:44Z |
| format | Conference or Workshop Item |
| id | uitm-35542 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T23:04:44Z |
| publishDate | 2014 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-355422021-12-01T09:18:24Z https://ir.uitm.edu.my/id/eprint/35542/ Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.] Abu Bakar, Noor Suriana Abdul Rahman, Azizah Abdul Hamid, Haza Nuzly Internet in public administration. Automatic data processing. Electronic data processing JS Local government. Municipal government Mobile government, which is an emergent phenomenon, represents a solution for many countries to reach their citizens and to improve the services of government-to-citizens (G2C). Hence, most researchers have merely focused on the citizens’ adoption and usage issues, security, implementation and transformation, and the success factors of m-government services. However, in order to proceed with the study on examining the m-government services, it is vital to first analyze the most suitable research method that can be used. Thus, this paper investigated the research approaches used for examining m-government services by reviewing 37 papers that are related to this topic, which were retrieved from four online databases: a) IEEE Xplore, b) Science Direct, c) Emerald, and d) ACM Digital Library. Only papers from 2007 to 2014 were selected for further review. The findings suggested that the survey method was mostly used to examine the m-government services. 2014-11 Conference or Workshop Item PeerReviewed text en https://ir.uitm.edu.my/id/eprint/35542/1/35542.pdf Abu Bakar, Noor Suriana and Abdul Rahman, Azizah and Abdul Hamid, Haza Nuzly (2014) Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.]. (2014) In: TeSSHI 2014, 5 & 6 Nov 2014, One Hotel Helang, Langkawi Kedah Malaysia. |
| spellingShingle | Internet in public administration. Automatic data processing. Electronic data processing JS Local government. Municipal government Abu Bakar, Noor Suriana Abdul Rahman, Azizah Abdul Hamid, Haza Nuzly Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.] |
| title | Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.] |
| title_full | Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.] |
| title_fullStr | Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.] |
| title_full_unstemmed | Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.] |
| title_short | Research approaches in examining M-Government Services: an investigation / Noor Suriana Abu Bakar ... [et al.] |
| title_sort | research approaches in examining m-government services: an investigation / noor suriana abu bakar ... [et al.] |
| topic | Internet in public administration. Automatic data processing. Electronic data processing JS Local government. Municipal government |
| url | https://ir.uitm.edu.my/id/eprint/35542/ |