Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al.

This study is conducted to examine the relationship between dimensions of job burnout, work values and organizational citizenship behaviour (OCB). Dimensions of burnout include cynicism, emotional exhaustion and reduced professional efficacy whereas work values consist of intrinsic work values and e...

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Main Authors: Khalid, Shaiful Annuar, Abdul Rahman, Norshimah, Mat Noor, Ahmad Nizan, Sintha Madar, Abdul Rashid, Ibrahim, Nur Hazwani
Format: Article
Language:English
Published: Universiti Teknologi MARA, Perlis 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/35300/
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author Khalid, Shaiful Annuar
Abdul Rahman, Norshimah
Mat Noor, Ahmad Nizan
Sintha Madar, Abdul Rashid
Ibrahim, Nur Hazwani
author_facet Khalid, Shaiful Annuar
Abdul Rahman, Norshimah
Mat Noor, Ahmad Nizan
Sintha Madar, Abdul Rashid
Ibrahim, Nur Hazwani
author_sort Khalid, Shaiful Annuar
building UiTM Institutional Repository
collection Online Access
description This study is conducted to examine the relationship between dimensions of job burnout, work values and organizational citizenship behaviour (OCB). Dimensions of burnout include cynicism, emotional exhaustion and reduced professional efficacy whereas work values consist of intrinsic work values and extrinsic work values. Two forms of OCBs tested are organizational citizenship behaviour directed at individual (OCBI) and organizational citizenship behaviour directed at organization (OCBO). The sample of this study includes 101 employees from several work divisions and levels of a Malaysian Multinational Corporation. It was found that dimensions of work values and burnout are significant factors to consider for enhancing OCBO. Specifically, the finding of this study demonstrates that intrinsic work values, extrinsic work values, emotional exhaustion and reduced professional efficacy are significant predictors of OCBO. However, only reduced professional efficacy significantly related with OCBI, whereas cynicism was not related with both types of OCB.
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spelling uitm-353002020-10-20T04:10:56Z https://ir.uitm.edu.my/id/eprint/35300/ Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al. jurnalintelek Khalid, Shaiful Annuar Abdul Rahman, Norshimah Mat Noor, Ahmad Nizan Sintha Madar, Abdul Rashid Ibrahim, Nur Hazwani Organizational behavior. Corporate culture Job stress. Stress management This study is conducted to examine the relationship between dimensions of job burnout, work values and organizational citizenship behaviour (OCB). Dimensions of burnout include cynicism, emotional exhaustion and reduced professional efficacy whereas work values consist of intrinsic work values and extrinsic work values. Two forms of OCBs tested are organizational citizenship behaviour directed at individual (OCBI) and organizational citizenship behaviour directed at organization (OCBO). The sample of this study includes 101 employees from several work divisions and levels of a Malaysian Multinational Corporation. It was found that dimensions of work values and burnout are significant factors to consider for enhancing OCBO. Specifically, the finding of this study demonstrates that intrinsic work values, extrinsic work values, emotional exhaustion and reduced professional efficacy are significant predictors of OCBO. However, only reduced professional efficacy significantly related with OCBI, whereas cynicism was not related with both types of OCB. Universiti Teknologi MARA, Perlis 2016-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/35300/1/35300.pdf Khalid, Shaiful Annuar and Abdul Rahman, Norshimah and Mat Noor, Ahmad Nizan and Sintha Madar, Abdul Rashid and Ibrahim, Nur Hazwani (2016) Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al. (2016) Jurnal Intelek <https://ir.uitm.edu.my/view/publication/Jurnal_Intelek.html>, 9 (2). pp. 37-42. ISSN 2682-9223 https://jurnalintelek.uitm.edu.my/index.php/main
spellingShingle Organizational behavior. Corporate culture
Job stress. Stress management
Khalid, Shaiful Annuar
Abdul Rahman, Norshimah
Mat Noor, Ahmad Nizan
Sintha Madar, Abdul Rashid
Ibrahim, Nur Hazwani
Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al.
title Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al.
title_full Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al.
title_fullStr Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al.
title_full_unstemmed Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al.
title_short Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al.
title_sort job burnout and work values as antecedents of organizational citizenship behaviours / shaiful annuar khalid et al.
topic Organizational behavior. Corporate culture
Job stress. Stress management
url https://ir.uitm.edu.my/id/eprint/35300/
https://ir.uitm.edu.my/id/eprint/35300/