Car service booking system (CSBS) / Syahrul Soubry Ridzuan

Current manual system to handle booking process of Car Service Centre is believed to be cost and time consuming, and requires a lot of documentation. The usage of the web-based system and online reservation are currently dominating the modern information technology which give many advantages to peop...

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Main Author: Ridzuan, Syahrul Soubry
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/35182/
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author Ridzuan, Syahrul Soubry
author_facet Ridzuan, Syahrul Soubry
author_sort Ridzuan, Syahrul Soubry
building UiTM Institutional Repository
collection Online Access
description Current manual system to handle booking process of Car Service Centre is believed to be cost and time consuming, and requires a lot of documentation. The usage of the web-based system and online reservation are currently dominating the modern information technology which give many advantages to people. Thus, the car booking service system (CSBS) is presented to facilitate the booking process for car service. The system is expected to be used as a tool to manage booking and conduct booking respectively. CSBS is developed by following the WATERFALL methodology which comprises of Analysis, Design, Development, Implementation and Evaluation phases. For the project, another phase has been added which is Documentation. The evaluation of the system has been conducted which focuses on the user interface satisfaction, system usability, system effectiveness and system efficiency. Based on the result, it shows that the user interface, usability, effectiveness and efficiencies had satisfied the target user with the highest mean are 4.3333, 4.3000, 4.5000 and 4.4333 respectively. However, the system still need to be improved in the future to make it more effective, interactive, usable and more efficient.
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institution Universiti Teknologi MARA
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language English
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publishDate 2014
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spelling uitm-351822020-10-13T07:43:16Z https://ir.uitm.edu.my/id/eprint/35182/ Car service booking system (CSBS) / Syahrul Soubry Ridzuan Ridzuan, Syahrul Soubry Web-based user interfaces. User interfaces (Computer systems) Web databases T Technology (General) Current manual system to handle booking process of Car Service Centre is believed to be cost and time consuming, and requires a lot of documentation. The usage of the web-based system and online reservation are currently dominating the modern information technology which give many advantages to people. Thus, the car booking service system (CSBS) is presented to facilitate the booking process for car service. The system is expected to be used as a tool to manage booking and conduct booking respectively. CSBS is developed by following the WATERFALL methodology which comprises of Analysis, Design, Development, Implementation and Evaluation phases. For the project, another phase has been added which is Documentation. The evaluation of the system has been conducted which focuses on the user interface satisfaction, system usability, system effectiveness and system efficiency. Based on the result, it shows that the user interface, usability, effectiveness and efficiencies had satisfied the target user with the highest mean are 4.3333, 4.3000, 4.5000 and 4.4333 respectively. However, the system still need to be improved in the future to make it more effective, interactive, usable and more efficient. 2014 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/35182/1/35182.pdf Ridzuan, Syahrul Soubry (2014) Car service booking system (CSBS) / Syahrul Soubry Ridzuan. (2014) Degree thesis, thesis, Universiti Teknologi MARA, Terengganu.
spellingShingle Web-based user interfaces. User interfaces (Computer systems)
Web databases
T Technology (General)
Ridzuan, Syahrul Soubry
Car service booking system (CSBS) / Syahrul Soubry Ridzuan
title Car service booking system (CSBS) / Syahrul Soubry Ridzuan
title_full Car service booking system (CSBS) / Syahrul Soubry Ridzuan
title_fullStr Car service booking system (CSBS) / Syahrul Soubry Ridzuan
title_full_unstemmed Car service booking system (CSBS) / Syahrul Soubry Ridzuan
title_short Car service booking system (CSBS) / Syahrul Soubry Ridzuan
title_sort car service booking system (csbs) / syahrul soubry ridzuan
topic Web-based user interfaces. User interfaces (Computer systems)
Web databases
T Technology (General)
url https://ir.uitm.edu.my/id/eprint/35182/