Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya

It is commonly believed that marketing knowledge is useful. Marketing knowledge comes in many forms and perspectives. Sellers need buyers and vice versa. In marketing, a transaction will only be completed when there is an exchange from both parties. But selling, again, is not marketing. Selling conc...

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Main Authors: Syed Marzuki, Sharifah Zannierah, Yahya, Wan Kalthom
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Pahang 2005
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/35165/
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author Syed Marzuki, Sharifah Zannierah
Yahya, Wan Kalthom
author_facet Syed Marzuki, Sharifah Zannierah
Yahya, Wan Kalthom
author_sort Syed Marzuki, Sharifah Zannierah
building UiTM Institutional Repository
collection Online Access
description It is commonly believed that marketing knowledge is useful. Marketing knowledge comes in many forms and perspectives. Sellers need buyers and vice versa. In marketing, a transaction will only be completed when there is an exchange from both parties. But selling, again, is not marketing. Selling concerns itself with the tricks and techniques of getting people to exchange their cash for the product. It is not concerned with the values that the exchange is all about. It does not as marketing invariably does, view the entire business process as consisting of a tightly integrated effort to discover, create, arouse and satisfy customer needs. The customer is somebody "out there" who, with proper cunning, can be separated from his loose change. Marketers must not ignore the marketing myopia that may exist between them and their customers.
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spelling uitm-351652021-12-14T03:36:17Z https://ir.uitm.edu.my/id/eprint/35165/ Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya gading Syed Marzuki, Sharifah Zannierah Yahya, Wan Kalthom Business Marketing Consumer satisfaction It is commonly believed that marketing knowledge is useful. Marketing knowledge comes in many forms and perspectives. Sellers need buyers and vice versa. In marketing, a transaction will only be completed when there is an exchange from both parties. But selling, again, is not marketing. Selling concerns itself with the tricks and techniques of getting people to exchange their cash for the product. It is not concerned with the values that the exchange is all about. It does not as marketing invariably does, view the entire business process as consisting of a tightly integrated effort to discover, create, arouse and satisfy customer needs. The customer is somebody "out there" who, with proper cunning, can be separated from his loose change. Marketers must not ignore the marketing myopia that may exist between them and their customers. Universiti Teknologi MARA Cawangan Pahang 2005 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/35165/1/35165.PDF Syed Marzuki, Sharifah Zannierah and Yahya, Wan Kalthom (2005) Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya. (2005) Jurnal Gading <https://ir.uitm.edu.my/view/publication/Jurnal_Gading.html>, 9 (2). pp. 171-182. ISSN 0128-5599
spellingShingle Business
Marketing
Consumer satisfaction
Syed Marzuki, Sharifah Zannierah
Yahya, Wan Kalthom
Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya
title Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya
title_full Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya
title_fullStr Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya
title_full_unstemmed Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya
title_short Marketing myopia: An interesting fact to marketers / Sharifah Zannierah Syed Marzuki and Wan Kalthom Yahya
title_sort marketing myopia: an interesting fact to marketers / sharifah zannierah syed marzuki and wan kalthom yahya
topic Business
Marketing
Consumer satisfaction
url https://ir.uitm.edu.my/id/eprint/35165/