The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al.
This study was conducted to identify the satisfaction of government servant on e-government at selected government agencies in Dungun, Terengganu. The respondent for this study are staff from departments at the selected government agencies which used e-government. A survey questionnaire was respond...
| Main Authors: | , , , |
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| Format: | Student Project |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/34699/ |
| _version_ | 1848808615215890432 |
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| author | Abu Baker, Nor Aqma Nadira Mohmad Rahim, Nor Hakimah Muzamil, Nurul Aini Wan Mohd Nasir, Wan Nazirah |
| author_facet | Abu Baker, Nor Aqma Nadira Mohmad Rahim, Nor Hakimah Muzamil, Nurul Aini Wan Mohd Nasir, Wan Nazirah |
| author_sort | Abu Baker, Nor Aqma Nadira |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | This study was conducted to identify the satisfaction of government servant on e-government at selected government agencies in Dungun, Terengganu. The respondent for this study are staff from departments at the selected government agencies which used e-government. A survey questionnaire was responded by 163 staff to indicate the frequency ease of use and perceive usefulness of e-government. This study was also conducted to identify the satisfaction of government servant towards e-government.
The findings showed that most of the types of e-government that frequently use by government servant were Human Resources Management Information System (HRMIS). It was also found that the government servant as a user were satisfied with the e-government services. E-government provide better services with user friendly, time saving, can access information needed any time, easy to understand and also the most important is easy to use.
From the findings, it can be concluded that the government servant satisfied with the use of e-government. It also can be concluded that the government servant agree that the use of e-government give lot of benefits to them. E-government was really helpful, have accurate information, reduce paper usage in office and also the use of e-government can increase their job performance. |
| first_indexed | 2025-11-14T23:01:32Z |
| format | Student Project |
| id | uitm-34699 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T23:01:32Z |
| publishDate | 2011 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-346992020-09-29T03:42:51Z https://ir.uitm.edu.my/id/eprint/34699/ The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al. Abu Baker, Nor Aqma Nadira Mohmad Rahim, Nor Hakimah Muzamil, Nurul Aini Wan Mohd Nasir, Wan Nazirah Malaysia Records management Internet in public administration. Automatic data processing. Electronic data processing This study was conducted to identify the satisfaction of government servant on e-government at selected government agencies in Dungun, Terengganu. The respondent for this study are staff from departments at the selected government agencies which used e-government. A survey questionnaire was responded by 163 staff to indicate the frequency ease of use and perceive usefulness of e-government. This study was also conducted to identify the satisfaction of government servant towards e-government. The findings showed that most of the types of e-government that frequently use by government servant were Human Resources Management Information System (HRMIS). It was also found that the government servant as a user were satisfied with the e-government services. E-government provide better services with user friendly, time saving, can access information needed any time, easy to understand and also the most important is easy to use. From the findings, it can be concluded that the government servant satisfied with the use of e-government. It also can be concluded that the government servant agree that the use of e-government give lot of benefits to them. E-government was really helpful, have accurate information, reduce paper usage in office and also the use of e-government can increase their job performance. 2011-04 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/34699/1/34699.PDF Abu Baker, Nor Aqma Nadira and Mohmad Rahim, Nor Hakimah and Muzamil, Nurul Aini and Wan Mohd Nasir, Wan Nazirah (2011) The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al. (2011) [Student Project] (Unpublished) |
| spellingShingle | Malaysia Records management Internet in public administration. Automatic data processing. Electronic data processing Abu Baker, Nor Aqma Nadira Mohmad Rahim, Nor Hakimah Muzamil, Nurul Aini Wan Mohd Nasir, Wan Nazirah The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al. |
| title | The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al. |
| title_full | The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al. |
| title_fullStr | The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al. |
| title_full_unstemmed | The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al. |
| title_short | The satisfaction of government servant on e-Government at selected government agencies in Dungun Terengganu / Nor Aqma Nadira Abu Baker et al. |
| title_sort | satisfaction of government servant on e-government at selected government agencies in dungun terengganu / nor aqma nadira abu baker et al. |
| topic | Malaysia Records management Internet in public administration. Automatic data processing. Electronic data processing |
| url | https://ir.uitm.edu.my/id/eprint/34699/ |