Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang

This study was to compare the characteristics of queuing at microscopic level of analysis at the manual and electronic toll plazas. Batu Tiga Toll Plaza was selected as the study area. The tollbooth in this plaza utilizes 3 types of toll systems; namely manual, Touch ‘n Go, and SmartTAG. The analysi...

Full description

Bibliographic Details
Main Author: Empang, David
Format: Student Project
Language:English
Published: 2006
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/34680/
_version_ 1848808610785656832
author Empang, David
author_facet Empang, David
author_sort Empang, David
building UiTM Institutional Repository
collection Online Access
description This study was to compare the characteristics of queuing at microscopic level of analysis at the manual and electronic toll plazas. Batu Tiga Toll Plaza was selected as the study area. The tollbooth in this plaza utilizes 3 types of toll systems; namely manual, Touch ‘n Go, and SmartTAG. The analysis at microscopic level was used in comparing the characteristics of queue in this study. For microscopic analysis, both arrival and service data were collected manually at KL bound as shown in APPENDIX F. The finding indicated that the queuing characteristics of Touch ‘n Go tollbooth was better than SmartTAG and Manual tollbooth. In addition, it was found that the drivers spent about 15 to 35 seconds to be served at the Batu Tiga Toll Plaza. The recommendation was made based on the finding and analysis done in the study.
first_indexed 2025-11-14T23:01:28Z
format Student Project
id uitm-34680
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T23:01:28Z
publishDate 2006
recordtype eprints
repository_type Digital Repository
spelling uitm-346802020-09-25T09:43:49Z https://ir.uitm.edu.my/id/eprint/34680/ Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang Empang, David Industrial engineering. Management engineering Applied mathematics. Quantitative methods Operations research. Systems analysis This study was to compare the characteristics of queuing at microscopic level of analysis at the manual and electronic toll plazas. Batu Tiga Toll Plaza was selected as the study area. The tollbooth in this plaza utilizes 3 types of toll systems; namely manual, Touch ‘n Go, and SmartTAG. The analysis at microscopic level was used in comparing the characteristics of queue in this study. For microscopic analysis, both arrival and service data were collected manually at KL bound as shown in APPENDIX F. The finding indicated that the queuing characteristics of Touch ‘n Go tollbooth was better than SmartTAG and Manual tollbooth. In addition, it was found that the drivers spent about 15 to 35 seconds to be served at the Batu Tiga Toll Plaza. The recommendation was made based on the finding and analysis done in the study. 2006-12 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/34680/1/34680.PDF Empang, David (2006) Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang. (2006) [Student Project] (Unpublished)
spellingShingle Industrial engineering. Management engineering
Applied mathematics. Quantitative methods
Operations research. Systems analysis
Empang, David
Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang
title Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang
title_full Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang
title_fullStr Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang
title_full_unstemmed Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang
title_short Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang
title_sort microscopic queuing study at batu tiga toll plaza / david anak empang
topic Industrial engineering. Management engineering
Applied mathematics. Quantitative methods
Operations research. Systems analysis
url https://ir.uitm.edu.my/id/eprint/34680/