Customer Satisfaction towards Public Service Delivery at Hospital Sultan Abdul Halim, Sungai Petani, Kedah / Norasheda Abdul Wahab and Nur Fazidah Mohd Razi

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Customer Satisfaction towards Public Service Delivery at Hospital Sultan Abdul Halim, Sungai Petani, Kedah / Norasheda Abdul Wahab and Nur Fazidah Mohd Razi

Many health organizations are currently moving to offer their service effectively to the customers. However, providing excellent services to the customers is not an easy task since service delivery in the hospital may require a dynamic composition of a number of elementary services in an organizatio...

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Bibliographic Details
Main Authors:	Abdul Wahab, Norasheda, Mohd Razi, Nur Fazidah
Format:	Conference or Workshop Item
Language:	English
Published:	2010
Subjects:	Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/34022/

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