Foreign students’ satisfaction on visa processing: comparison between public and private universities / Azian Mohamed Kassim...[et al.]
The focus of this study was to measure the foreign student’s satisfaction on visa processing services rendered by public universities compared to private universities. Ministry of Higher Education aspires to develop Malaysia as a hub for education thus welcoming foreign student is a priority. One im...
| Main Authors: | Mohamed Kassim, Azian, Abdul Ghani, Nadiah Maisarah, Abdul Sukor, Syuhairah, Ahmad, Jasmine |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2010
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/33916/ |
Similar Items
Customer satisfaction towards operation counter services at Amanah Saham Nasional Berhad, Melaka Branch / Kamarul Farid Kassim
by: Kassim, Kamarul Farid
Published: (2010)
by: Kassim, Kamarul Farid
Published: (2010)
Towards delighting your customer / Hamidah Kassim
by: Kassim, Hamidah
Published: (2004)
by: Kassim, Hamidah
Published: (2004)
Antecedents of customer loyalty towards private commercial banks in Bangladesh / Md Wasiul Karim and Mohammad Abdul Matin Chowdhury
by: Karim, Md Wasiul, et al.
Published: (2021)
by: Karim, Md Wasiul, et al.
Published: (2021)
Certificate For Occupancies (CFO) and Certificate of Completion and Compliances (CCC): are customers satisfied? / Norisfarizan Ismail...[et al.]
by: Ismail, Norisfarizan, et al.
Published: (2010)
by: Ismail, Norisfarizan, et al.
Published: (2010)
Determinants of foreign customer’s satisfaction towards Alam Hidro (M) Sdn Bhd Services / Syazwani Zainudin
by: Zainudin, Syazwani
Published: (2011)
by: Zainudin, Syazwani
Published: (2011)
A study on factors that influence customer satisfaction towards service at AC Nielsen company Kuantan branch / Nurhidayah Mohamed Rodwan
by: Mohamed Rodwan, Nurhidayah
Published: (2008)
by: Mohamed Rodwan, Nurhidayah
Published: (2008)
A study of customer satisfaction toward the service quality provided by SOCSO Rawang / Nadiah Mohd Sharif
by: Mohd Sharif, Nadiah
Published: (2010)
by: Mohd Sharif, Nadiah
Published: (2010)
A Study of the Factors That Affect the Effectiveness of Counter Service towards Customer Satisfaction: A Case Study OF Student Affairs Division, Uitm Kedah / Mohamad Noor Faiez Mahadi...[et al.]
by: Mahadi, Mohamad Noor Faiez, et al.
Published: (2010)
by: Mahadi, Mohamad Noor Faiez, et al.
Published: (2010)
Demystifying customer satisfaction towards an authorised automobile service centre / Cho Sin Win...[et al.]
by: Cho, Sin Win, et al.
Published: (2019)
by: Cho, Sin Win, et al.
Published: (2019)
Towards service quality improvement for passenger satisfaction at intercity express bus services / Murzamir Ahmad...[et al.]
by: Ahmad, Murzamir, et al.
Published: (2017)
by: Ahmad, Murzamir, et al.
Published: (2017)
Measurement the customer satisfaction towards the service quality at the Suri Delima Restaurant / Muhammad Tarmizie Alias...[et al.]
by: Alias, Muhammad Tarmizie, et al.
Published: (2010)
by: Alias, Muhammad Tarmizie, et al.
Published: (2010)
Comparative study on service quality in Bank Islam (BIMB): Sungai Petani, Kedah / Daing Maruak Sadek...[et al.]
by: Sadek, Daing Maruak, et al.
Published: (2011)
by: Sadek, Daing Maruak, et al.
Published: (2011)
A study on the students' perception of administrative service quality: a case of UiTM Kedah and Perlis / Jamaludin Akbar...[et al.]
by: Akbar, Jamaludin, et al.
Published: (2006)
by: Akbar, Jamaludin, et al.
Published: (2006)
The perception of UiTM Kedah Students on the service quality of counter services at Unit Kewangan UiTM Kedah / Effi Effendi Mawardee...[et al.]
by: Mawardee, Effi Effendi, et al.
Published: (2010)
by: Mawardee, Effi Effendi, et al.
Published: (2010)
The effect of individualism and collectivism on customer satisfaction in retail sector asian versus western culture / Abdul Hamid Abdul Halim, Muhammad Hafizi Zamri and Mohd Faizol Rizal Mohd Rasid
by: Abdul Halim, Abdul Hamid, et al.
Published: (2018)
by: Abdul Halim, Abdul Hamid, et al.
Published: (2018)
A study on factors influencing customers’ satisfaction: A case study of Perpustakaan Sultan Badlishah, Universiti Teknologi MARA (UiTM) Kedah / Afizana Izura Arshad...[et al.]
by: Arshad, Afizana Izura, et al.
Published: (2010)
by: Arshad, Afizana Izura, et al.
Published: (2010)
Customer Satisfaction towards Public Service Delivery at Hospital Sultan Abdul Halim, Sungai Petani, Kedah / Norasheda Abdul Wahab and Nur Fazidah Mohd Razi
by: Abdul Wahab, Norasheda, et al.
Published: (2010)
by: Abdul Wahab, Norasheda, et al.
Published: (2010)
The effectiveness of loyalty program towards customer loyalty / Mohammad Zaim Mohd Salleh ...[et al.]
by: Mohd Salleh, Mohammad Zaim, et al.
Published: (2018)
by: Mohd Salleh, Mohammad Zaim, et al.
Published: (2018)
A study on the customer perceptions toward ladies department Mun Loong Hankyu Jaya Bangsar / Ahmad Faiezal Mohamed Nazar
by: Mohamed Nazar, Ahmad Faiezal
Published: (1998)
by: Mohamed Nazar, Ahmad Faiezal
Published: (1998)
The factors influencing customer satisfaction in hotel industry (case study: Hotel Seri Malaysia Sungai Petani) /
Norazidah Ahmad
by: Ahmad, Norazidah
Published: (2015)
by: Ahmad, Norazidah
Published: (2015)
The influence of design and typography on packaging effectiveness in the perception of the customers
(radix fried chicken) / Mohd Ikhmal Fadzil
by: Fadzil, Mohd Ikhmal
Published: (2010)
by: Fadzil, Mohd Ikhmal
Published: (2010)
Dimension of customer preference in the Malaysian foodservice industry:the relationship with customer satisfaction and loyalty / Abang Zainoren Abang Abdulrahman
by: Abang Abdulrahman, Abang Zainoren
Published: (2012)
by: Abang Abdulrahman, Abang Zainoren
Published: (2012)
Measuring customer satisfaction on service quality in Bank Rakyat / Raja Harun Tengku Wasimah
by: Raja Harun, Tengku Wasimah
Published: (2011)
by: Raja Harun, Tengku Wasimah
Published: (2011)
The application of Hackman and Oldham’s job characteristics model to job satisfaction: view point from fast food outlet’ managers / Syukrina Alini Mat Ali , Noor Azzah Said and Rudzi Munap
by: Mat Ali, Syukrina Alini, et al.
Published: (2012)
by: Mat Ali, Syukrina Alini, et al.
Published: (2012)
A study on customer satisfaction in using the TMTOUCH services provided by Telekom Cellular Sdn. Bhd. around Malacca area / Noor Affendy ldris
by: ldris, Noor Affendy
Published: (2001)
by: ldris, Noor Affendy
Published: (2001)
A study on customer satisfaction towards service provided by Tabung Haji Klang District / Md Azmi Haron
by: Haron, Md Azmi
Published: (2001)
by: Haron, Md Azmi
Published: (2001)
Influencing factors towards customer's choice of Umrah travel agencies / Nur Aliaa Diyana Md. Hanif
by: Md. Hanif, Nur Aliaa Diyana
Published: (2018)
by: Md. Hanif, Nur Aliaa Diyana
Published: (2018)
Customer satisfaction towards Amanah Saham Nasional Berhad (ASNB) agents service level in Kuala Lumpur / Nani Ajit
by: Ajit, Nani
Published: (2006)
by: Ajit, Nani
Published: (2006)
A study on relationship between service quality and customer satisfaction towards Stadium Hang Jebat Melaka in 2007 / Noor Azfar Akmal Bahara
by: Bahara, Noor Azfar Akmal
Published: (2007)
by: Bahara, Noor Azfar Akmal
Published: (2007)
The impact of flexible working hours towards
employee's productivity at Felda D'saji Sdn.
Bhd., Kuala Lumpur / Assma Nuraina Anuwar
by: Anuwar, Assma Nuraina
Published: (2018)
by: Anuwar, Assma Nuraina
Published: (2018)
A conceptual framework for customers’ loyalty in mobile loyalty programmes / Sharlini Seridaran and Mohd Nazri Mohd Noor
by: Seridaran, Sharlini, et al.
Published: (2021)
by: Seridaran, Sharlini, et al.
Published: (2021)
A study on customers’ perception towards the information counter, MunLoong-Hankyu Jaya Bangsar, Kuala Lumpur / Rohaya Ishak
by: Ishak, Rohaya
Published: (1998)
by: Ishak, Rohaya
Published: (1998)
Customer's perception towards product and location of @: works department at Hankyu Jaya Klang / Raja Rohafiza Raja Hassan
by: Raja Hassan, Raja Rohafiza
Published: (1997)
by: Raja Hassan, Raja Rohafiza
Published: (1997)
Load factors & service quality of the Berjaya Air schedule flight to Tioman / Lee Kuan Vu
by: Lee, Kuan Vu
Published: (1995)
by: Lee, Kuan Vu
Published: (1995)
A study on customers satisfaction towards counter services quality of Social Security Organization (SOCSO) - case study in Kota Bharu, Kelantan / Khairul Farhana Hussain
by: Hussain, Khairul Farhana
Published: (2011)
by: Hussain, Khairul Farhana
Published: (2011)
The influence of familiarity and customer involvement on customer service experience in Malaysian public higher education industry / Mazlina Mamat, Cheam Chai Li and Nik Nor Hasimah Nik Ismail
by: Mamat, Mazlina, et al.
Published: (2013)
by: Mamat, Mazlina, et al.
Published: (2013)
Customer satisfaction towards SSM counter physical facilities and front liner attitudes / Hazlina Hamzah
by: Hamzah, Hazlina
Published: (2010)
by: Hamzah, Hazlina
Published: (2010)
Determining factor Influencing customer retention of insurance products and services: A case of sixma group / Mohd Nazib Che Din, Mohamad Azmil Jamsari and Muhammad Luqman Sulaiman Azari
by: Che Din, Mohd Nazib, et al.
Published: (2018)
by: Che Din, Mohd Nazib, et al.
Published: (2018)
The impact of the Ar-Rahnu service quality on customer’s satisfaction at Bank Kerjasama Rakyat Malaysia Berhad, Seremban / Nur Syafinaz Abd Wahid
by: Abd Wahid, Nur Syafinaz
Published: (2011)
by: Abd Wahid, Nur Syafinaz
Published: (2011)
A study on contribution of service quality, price, corporate image and customers' satisfaction towards customer loyalty case study of Telekom Malaysia Kota Bharu region / Hasbullah Zakaria
by: Zakaria, Hasbullah
Published: (2008)
by: Zakaria, Hasbullah
Published: (2008)
Similar Items
-
Customer satisfaction towards operation counter services at Amanah Saham Nasional Berhad, Melaka Branch / Kamarul Farid Kassim
by: Kassim, Kamarul Farid
Published: (2010) -
Towards delighting your customer / Hamidah Kassim
by: Kassim, Hamidah
Published: (2004) -
Antecedents of customer loyalty towards private commercial banks in Bangladesh / Md Wasiul Karim and Mohammad Abdul Matin Chowdhury
by: Karim, Md Wasiul, et al.
Published: (2021) -
Certificate For Occupancies (CFO) and Certificate of Completion and Compliances (CCC): are customers satisfied? / Norisfarizan Ismail...[et al.]
by: Ismail, Norisfarizan, et al.
Published: (2010) -
Determinants of foreign customer’s satisfaction towards Alam Hidro (M) Sdn Bhd Services / Syazwani Zainudin
by: Zainudin, Syazwani
Published: (2011)