Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood
Small and medium size enterprises (SMEs) play a crucial role in the economic development of Malaysia. The service sector forms the largest sector of the SMEs establishments. Employees of the service sector SMEs have often been associated with low level of job performance and past research have shown...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universiti Teknologi MARA, Perlis
2011
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| Online Access: | https://ir.uitm.edu.my/id/eprint/33737/ |
| _version_ | 1848808362232250368 |
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| author | June, Sethela Mahmood, Rosli |
| author_facet | June, Sethela Mahmood, Rosli |
| author_sort | June, Sethela |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Small and medium size enterprises (SMEs) play a crucial role in the economic development of Malaysia. The service sector forms the largest sector of the SMEs establishments. Employees of the service sector SMEs have often been associated with low level of job performance and past research have shown that there are many factors that can contribute to employee poor performance. One of the factors that often been associated with poor job performance is when employees experiences role ambiguity. Thus the main aim of this conceptual paper is to present a conceptual understanding on the relationship that exists between role ambiguity and job performance. |
| first_indexed | 2025-11-14T22:57:30Z |
| format | Article |
| id | uitm-33737 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:57:30Z |
| publishDate | 2011 |
| publisher | Universiti Teknologi MARA, Perlis |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-337372020-08-25T07:00:05Z https://ir.uitm.edu.my/id/eprint/33737/ Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood jurnalintelek June, Sethela Mahmood, Rosli Small business. Medium-sized business Job evaluation Performance standards Small and medium size enterprises (SMEs) play a crucial role in the economic development of Malaysia. The service sector forms the largest sector of the SMEs establishments. Employees of the service sector SMEs have often been associated with low level of job performance and past research have shown that there are many factors that can contribute to employee poor performance. One of the factors that often been associated with poor job performance is when employees experiences role ambiguity. Thus the main aim of this conceptual paper is to present a conceptual understanding on the relationship that exists between role ambiguity and job performance. Universiti Teknologi MARA, Perlis 2011-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/33737/1/33737.pdf June, Sethela and Mahmood, Rosli (2011) Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood. (2011) Jurnal Intelek <https://ir.uitm.edu.my/view/publication/Jurnal_Intelek.html>, 6 (2). pp. 93-102. ISSN 2682-9223 https://jurnalintelek.uitm.edu.my/index.php/main |
| spellingShingle | Small business. Medium-sized business Job evaluation Performance standards June, Sethela Mahmood, Rosli Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood |
| title | Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood |
| title_full | Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood |
| title_fullStr | Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood |
| title_full_unstemmed | Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood |
| title_short | Exploring the relationship between role ambiguity and job performance among employees of the service sector SMES in Malaysia / Sethela June and Rosli Mahmood |
| title_sort | exploring the relationship between role ambiguity and job performance among employees of the service sector smes in malaysia / sethela june and rosli mahmood |
| topic | Small business. Medium-sized business Job evaluation Performance standards |
| url | https://ir.uitm.edu.my/id/eprint/33737/ https://ir.uitm.edu.my/id/eprint/33737/ |