Customer satisfaction in Malaysian Takaful Industry / Nurul Liyana Mohd Razali.

QR Code

Customer satisfaction in Malaysian Takaful Industry / Nurul Liyana Mohd Razali.

Customer pride is essential as studies exhibit that a comfortable client will share their ride with other people, they unfold a good ‘word-of-mouth’ and this mind-set addition-ally will assist to lower the value of attracting a new clients and for the upset customer, they will act the other way and...

Full description

Bibliographic Details
Main Author:	Mohd Razali, Nurul Liyana
Format:	Student Project
Language:	English
Published:	2020
Subjects:	Consumer satisfaction Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/33704/

Similar Items

The influences of service quality dimension towards customer satisfaction at Takaful Company in Malacca / Norhayu Mohd Razali
by: Mohd Razali, Norhayu
Published: (2015)

The factor that affecting customer satisfaction in insurance Prudential BSN Takaful / Nur Eylia Razali and Nurfatin Abdul Karim
by: Razali, Nur Eylia, et al.
Published: (2013)

Factors that influence consumer ethics in purchasing process of pirated VCDs and CDs / Nurul Liyana Sapee
by: Sapee, Nurul Liyana
Published: (2011)

Perceived customer satisfaction on Perusahaan Otomobil Kedua Sdn Bhd (PERODUA) products and services / Nurul Asyiqin Saadun
by: Saadun, Nurul Asyiqin
Published: (2008)

The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
by: Mohamed Eusop, Muhammad Ekhsan
Published: (2011)

Customer satisfaction towards online shopping in apparel industry / Nurul Niezar Norfaezar
by: Norfaezar, Nurul Niezar
Published: (2019)

Customer satisfaction towards life and family Takaful service (Etiqa as an operator) in Kepala Batas Pulau Pinang / Aziroh Osman
by: Osman, Aziroh
Published: (2011)

Determinants on service quality that affecting customer’s satisfaction in insurance industry / Nurul Nadia Yusof
by: Yusof, Nurul Nadia
Published: (2010)

Customer’s satisfaction measurement using cognitive and emotion judgment survey: a case study of INTEC / Zolidah Kasiran
by: Kasiran, Zolidah
Published: (2012)

Customer satisfaction towards services provided by Tenaga Nasional Berhad in Melaka Tengah, Melaka / Ahmad Bahtiar Mohd Bashir
by: Mohd Bashir, Ahmad Bahtiar
Published: (2006)

Student satisfaction towards food quality in dining hall at UiTM Terengganu Campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali
by: Md Amin, Norsyafiqah, et al.
Published: (2018)

Customer satisfaction towards Islamic banks among non-muslim customers in Kota Bharu / Salwati Burhanuddin
by: Burhanuddin, Salwati
Published: (2018)

A study on service quality towards customer satisfaction / Nurul Syamihah Mohamad Royani
by: Mohamad Royani, Nurul Syamihah
Published: (2016)

The relationship between the service quality dimension and the customer satisfaction at MITC Melaka / Nurul Athirah Zabidi
by: Zabidi, Nurul Athirah
Published: (2014)

Customer satisfaction towards company's performance at Scientex Heights Sdn Bhd / Nurul Alia Khasnan
by: Khasnan, Nurul Alia
Published: (2010)

A study on PKNS staff sensitivity towards customer satisfaction / Asmah Shaharuddin
by: Shaharuddin, Asmah
Published: (2005)

Influence of customer orientation and internal marketing on job satisfaction among employees in banking industry in Lagos, Nigeria
by: Obodoechi, Acho Kenneth
Published: (2020)

A study on the relationship between customer satisfaction and service level among ASNB agents at Seremban / Nurul Fazareen Roseli
by: Roseli, Nurul Fazareen
Published: (2009)

The internal customer satisfactions towards USIM's Quality Management Unit Services / Haqimi Malek
by: Malek, Haqimi
Published: (2009)

Customer satisfaction on services and facilities rendered by Johor Port Berhad / Zuraimi Abdul Aziz
by: Abdul Aziz, Zuraimi
Published: (2003)

Technology readiness, customer perceived value, customer information satisfaction and behavioral intention on tablet-based menu ordering experience / Muhammad Izzat Zulkifly
by: Izzat Zulkifly, Muhammad
Published: (2017)

Customer satisfaction of Proton car models in Johor Bahru area / Nik Syuhailah Nik Hussin
by: Nik Hussin, Nik Syuhailah
Published: (2002)

Factors contributing to customer satisfaction toward claim services in Anika Insurance Brokers Sdn Bhd / Mohd Amri Yusof Lateb
by: Yusof Lateb, Mohd Amri
Published: (2011)

Level of customer satisfaction toward building customer loyalty : a case study at Binaraya PKINK Sdn Bhd / Nurul Aida Mohd Zin
by: Mohd Zin, Nurul Aida
Published: (2012)

The impact of servicescape on the customer satisfaction at LCCT parking / Mohd. Hasmir Amiryaziz
by: Amiryaziz, Mohd. Hasmir
Published: (2010)

Dimension of customer preference in the Malaysian foodservice industry:the relationship with customer satisfaction and loyalty / Abang Zainoren Abang Abdulrahman
by: Abang Abdulrahman, Abang Zainoren
Published: (2012)

The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini
by: Zaini, Nurul Hafizah
Published: (2010)

The impact of service quality on customers satisfaction to Melaka Sentral Sdn Bhd (MSSB) / Muhammad Azman Ibrahim
by: Ibrahim, Muhammad Azman
Published: (2008)

The mediating role of customer satisfaction in the relationship between service quality and customer loyalty / Kamisah Ismail, Jamie Wan Chiou Tin and Jacinta Phooi M’ng Chan
by: Ismail, Kamisah, et al.
Published: (2021)

The effectiveness of promotional mix to create customer awareness towards the existing of business sales TM Melaka in 2007 / Mohd Syamsul Mohd Sutan
by: Mohd Sutan, Mohd Syamsul
Published: (2008)

The impact of TMpoint service quality on the customer satisfaction at TMpoint Setapak / Noor Shazila Mohd Alias
by: Mohd Alias, Noor Shazila
Published: (2006)

Consumer satisfaction and return patronage in specialty coffeehouse in Malaysia.
by: Teh, Chean Boon
Published: (2002)

Consumer satisfaction and return patronage in specialty coffeehouse in Malaysia
by: Teh, Chean Boon
Published: (2002)

A study on the impact of logistic strategy towards customer satisfaction: A study of BC Petrochemical, Malaysia / Normaslindahwati Rasib
by: Rasib, Normaslindahwati
Published: (2008)

The effectiveness of service quality performed by The New Straits Times Press (Malaysia) Berhad towards customer satisfaction / Asmahani Aminudin
by: Aminudin, Asmahani
Published: (2007)

Factors influencing green purchase intention among Malaysian consumers / Liyana Adibah Tahir
by: Tahir, Liyana Adibah
Published: (2020)

Critical success factors of budget hotel performance and mediating role of customer satisfaction
by: Nazari, Narges
Published: (2019)

Determine factors influencing customer experience that affects customer satisfaction towards takaful product in Ikhlas Consultant & Services Johor Bahru / Nur Alyani Ja’afar
by: Ja’afar, Nur Alyani
Published: (2011)

A study on customers’ satisfaction towards services provided by agency at Urban Transformation Center (UTC) Melaka / Muhd Lokman Nul Hakim Lamri
by: Lamri, Muhd Lokman Nul Hakim
Published: (2014)

Antecedents of behavioural intention and prioritization of restaurant attributes affecting customer satisfaction at casual dining restaurants in the Klang Valley, Malaysia
by: Ebrahimian, Mahshid
Published: (2019)