Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]

Halal management has received a wide interest globally. One aspect under halal management is pertaining to halal hospitality, whereby the concept of shariah compliant hotels is considered as an innovative concept and has gained a lot of attention as of late. Shariah compliant concept has received sp...

Full description

Bibliographic Details
Main Authors: Zaino, Noor Azimin, Ahmad, Rozila, Ideris, Muhamad Shah Kamal, Nor Azam, Nor Rabiatul Adawiyah
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Sarawak 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/33305/
_version_ 1848808248073781248
author Zaino, Noor Azimin
Ahmad, Rozila
Ideris, Muhamad Shah Kamal
Nor Azam, Nor Rabiatul Adawiyah
author_facet Zaino, Noor Azimin
Ahmad, Rozila
Ideris, Muhamad Shah Kamal
Nor Azam, Nor Rabiatul Adawiyah
author_sort Zaino, Noor Azimin
building UiTM Institutional Repository
collection Online Access
description Halal management has received a wide interest globally. One aspect under halal management is pertaining to halal hospitality, whereby the concept of shariah compliant hotels is considered as an innovative concept and has gained a lot of attention as of late. Shariah compliant concept has received special interest in various operations as the general public are increasingly more aware of the niche market that Islamic tourism has brought forward. However, the concept of Shariah compliance is seen as not well understood in the Malaysian context alas the implementation is still mediocre. This paper seeks to examine the awareness and perception of hoteliers towards Shariah concepts. Specifically, the purpose of this paper is to investigate the awareness and perception of hoteliers towards this concept from the perception of small and medium hotel operators. Qualitative approach was applied by carrying out face-to-face interviews with 11 hoteliers in the northern region of Malaysia. It was found that awareness on the definition of shariah compliance is a critical factor in implementing this concept, hence instilling awareness regarding the shariah compliant concept is crucial so that misconceptions are minimized. The significance of this study is to bring about awareness of Shariah hotel operations to the parties involved in the management of the hotel, tourists, hotel guests, owners, and other hospitality service companies. Data obtained from this study is forecasted to aid in awareness to the hotel management and stakeholders on the implementation of shariah practices. Hence, it contributes to the under-researched area of halal management for halal tourism sustainability in the long run.
first_indexed 2025-11-14T22:55:42Z
format Article
id uitm-33305
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:55:42Z
publishDate 2019
publisher Universiti Teknologi MARA Cawangan Sarawak
recordtype eprints
repository_type Digital Repository
spelling uitm-333052022-08-26T09:10:54Z https://ir.uitm.edu.my/id/eprint/33305/ Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.] ijsms Zaino, Noor Azimin Ahmad, Rozila Ideris, Muhamad Shah Kamal Nor Azam, Nor Rabiatul Adawiyah Perception Halal management has received a wide interest globally. One aspect under halal management is pertaining to halal hospitality, whereby the concept of shariah compliant hotels is considered as an innovative concept and has gained a lot of attention as of late. Shariah compliant concept has received special interest in various operations as the general public are increasingly more aware of the niche market that Islamic tourism has brought forward. However, the concept of Shariah compliance is seen as not well understood in the Malaysian context alas the implementation is still mediocre. This paper seeks to examine the awareness and perception of hoteliers towards Shariah concepts. Specifically, the purpose of this paper is to investigate the awareness and perception of hoteliers towards this concept from the perception of small and medium hotel operators. Qualitative approach was applied by carrying out face-to-face interviews with 11 hoteliers in the northern region of Malaysia. It was found that awareness on the definition of shariah compliance is a critical factor in implementing this concept, hence instilling awareness regarding the shariah compliant concept is crucial so that misconceptions are minimized. The significance of this study is to bring about awareness of Shariah hotel operations to the parties involved in the management of the hotel, tourists, hotel guests, owners, and other hospitality service companies. Data obtained from this study is forecasted to aid in awareness to the hotel management and stakeholders on the implementation of shariah practices. Hence, it contributes to the under-researched area of halal management for halal tourism sustainability in the long run. Universiti Teknologi MARA Cawangan Sarawak 2019-03 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/33305/1/33305.pdf Zaino, Noor Azimin and Ahmad, Rozila and Ideris, Muhamad Shah Kamal and Nor Azam, Nor Rabiatul Adawiyah (2019) Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]. (2019) International Journal of Service Management and Sustainability (IJSMS) <https://ir.uitm.edu.my/view/publication/International_Journal_of_Service_Management_and_Sustainability_=28IJSMS=29.html>, 4 (1). pp. 1-18. ISSN 2550-1569 http://www.ijsmssarawak.com/
spellingShingle Perception
Zaino, Noor Azimin
Ahmad, Rozila
Ideris, Muhamad Shah Kamal
Nor Azam, Nor Rabiatul Adawiyah
Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]
title Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]
title_full Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]
title_fullStr Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]
title_full_unstemmed Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]
title_short Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]
title_sort assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / noor azimin zaino ... [et al.]
topic Perception
url https://ir.uitm.edu.my/id/eprint/33305/
https://ir.uitm.edu.my/id/eprint/33305/