An exploratory survey of online shoppers in Malaysian / Dr Kiranjit Kaur … [et al.]

QR Code

An exploratory survey of online shoppers in Malaysian / Dr Kiranjit Kaur … [et al.]

This study examines the patterns of e-commerce transactions in Malaysia by determining the criteria that influenced shopping decisions made by 126 online shoppers. The study also identified problems faced by consumers and what they felt about the way retailers addressed their grievances. Saving time...

Full description

Bibliographic Details
Main Authors:	Kaur, Kiranjit (Associate Professor Dr), Iyer, Mangalam Gopala (Associate Professor), Abdul Jabar, Noraziah, Abdul Hamid, Norliza
Format:	Research Reports
Language:	English
Published:	2005
Subjects:	Social aspects. Social marketing Branding (Marketing) Telemarketing. Internet marketing
Online Access:	https://ir.uitm.edu.my/id/eprint/33296/

Similar Items

Online shopping: an exercise with Malaysian and Thai product and service e-commerce websites / Dr. Kiranjit Kaur … [et al.]
by: Kaur, Kiranjit (Dr.) Associate Professor, et al.
Published: (2005)

Credibility on the web: a study of the credibility of consumer information on Malaysian e-commerce websites / Dr. Kiranjit Kaur …[et al.]
by: Kaur, Kiranjit (Dr.), et al.
Published: (2004)

A study of the regulatory framework on electronic commerce and consumer protection in Malaysia / Dr. Kiranjit Kaur … [et al.]
by: Kaur, Kiranjit (Dr.) Associate Professor, et al.
Published: (2005)

A study on Bumiputera entrepreneur participation in online marketing area Kota Kinabalu / Mohd Reeza Amir Hamzah
by: Amir Hamzah, Mohd Reeza
Published: (2014)

Pengaruh media sosial (instafamous) dalam mewarwarkan sesuatu produk atau acara majlis dengan menggunakan teknik pemasaran viral / Nurain Fatin Abdul Rasid
by: Abdul Rasid, Nurain Fatin
Published: (2017)

The effectiveness of internet marketing towards real estate in Malaysia / Muhammad Farid Omardin
by: Omardin, Muhammad Farid
Published: (2010)

Consumers’ adoption of mobile payment: comparison between China and Malaysia / S-C Chuah …[et al.]
by: S-C, Chuah, et al.
Published: (2019)

Pengiklanan internet dalam program Jom Kurus 1 Malaysia / Nasruddin Jamil
by: Jamil, Nasruddin
Published: (2017)

The implications of social media marketing towards enhancing brand loyalty / Muhammad Faheem Abdul Majid and Niftahul Janna Hussin
by: Abdul Majid, Muhammad Faheem, et al.
Published: (2016)

Factors influencing students to buy cosmetic and beauty care products online / Asphelaila Sang
by: Sang, Asphelaila
Published: (2018)

The factors that influences social media marketing on consumers’ brand loyalty / Fatin Asfea Zaludin
by: Zaludin, Fatin Asfea
Published: (2019)

Factors that contribute to the intention to adopt websites as a marketing communication tool among SMEs in Kedah: a business perspective / Abd Rasyid Ramli, Nur Aizureen Anwar, Mohd Nasir Ayu... [et.al.]
by: Ramli, Abd Rasyid, et al.
Published: (2010)

Laman web butik Radzuan Radziwill / Juriah Jalalus Shuti
by: Jalalus Shuti, Juriah
Published: (2001)

The effectiveness of telemarketing in promoting streamyx package / Nurulhuda Ramli
by: Ramli, Nurulhuda
Published: (2011)

Pupils’ involvement in the social networking sites: a case study at Sekolah Menengah Kebangsaan Bukit Rambai, Melaka / Ainul Nadia Abdullah and Nur Illiana Abd Rahaman
by: Abdullah, Ainul Nadia, et al.
Published: (2014)

Dimension of e-services quality influencing online purchase intention at CJ Wow Shop / Ahmad Najmi Ahmad Basir, Farisa Nadjeehah Norhasman and Siti Ummirah Zaidi
by: Ahmad Basir, Ahmad Najmi, et al.
Published: (2020)

Product awareness and behavioural intention to use of customizable mobile data plan: case study of Yoodo – Celcom / Amirah Amin, Danial Zarkasyi Mazlan and Fatin Farhana Mohd Suhaimi
by: Amin, Amirah, et al.
Published: (2019)

Advertising literacy among low-income community in the context of fly postings in Malaysia’s reality digital environment / Neesa Ameera ... [et al.]
by: Ameera, Neesa, et al.
Published: (2019)

Factors influencing online purchase intention among youth / Mohamad Rafiq Mohd Ridza
by: Mohd Ridza, Mohamad Rafiq
Published: (2019)

Factors influence attitude of UiTM students towards online shopping / Anis Syahirah Mahyudin
by: Mahyudin, Anis Syahirah
Published: (2016)

Advertising literacy among low-income community in the context of fly postings in Malaysia’s reality digital environment / Neesa Ameera Mohammed Salim … [et al.]
by: Mohammed Salim, Neesa Ameera, et al.
Published: (2020)

Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon
by: Md Zaidon, Faizzatul
Published: (2016)

Factors influencing local shoppers to shop at global online stores / Rabiatul Ain Md Said
by: Md Said, Rabiatul Ain
Published: (2015)

The readiness of youngster to be global via online entrepreneurship / Naqib Akmal Sholikhin
by: Sholikhin, Naqib Akmal
Published: (2018)

The influence of online brand community characteristics in Facebook on brand loyalty / Nursaida Alina Mohammad Sairi
by: Mohammad Sairi, Nursaida Alina
Published: (2018)

An empirical analysis of online shopping behavior in India: a demographic perspective / Sonia Bhatt
by: Bhatt, Sonia
Published: (2019)

Openness to experience - a moderator between social commerce success factors and customer satisfaction relationship: facebook brand page platform / Ariff Md. Ab. Malik, Hanitahaiza Hairuddin and Nurfaznim Shuib.
by: Md. Ab. Malik, Ariff, et al.
Published: (2018)

Effects of social media influencer attributes on consumers’ attitudes and purchase intention
by: Mohamed, El Mousa Hadeel Ali
Published: (2022)

Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor
by: Mohd Nor, Nor Ashikin
Published: (2019)

The concept of Hiyal in e-commerce : understanding of villagers in Kampung Bintang, Temerloh, Pahang Darul Makmur / Muhammad Shafiq Arzahar
by: Arzahar, Muhammad Shafiq
Published: (2018)

The influence of online sales and purchases among diploma students in Puncak Alam : a study on part 1 and part 5 of ACIS students / Zafirah Ab Malek
by: Ab Malek, Zafirah
Published: (2018)

The relationship between acceptance of mobile technology and perceived work performance improvement among employees at Mycron Steel Crc Sdn Bhd / Mimie Shahila Asmat
by: Asmat, Mimie Shahila
Published: (2019)

Factors influencing customer’s buying intention towards online food application services / Muhammad Fadris Mohd Zamri
by: Mohd Zamri, Muhammad Fadris
Published: (2018)

A study on the effectiveness of promotion done by ATCEN Sdn Bhd / Mardiana Mokhtar
by: Mokhtar, Mardiana
Published: (2009)

A case study on the factor of marketing effectiveness at Amanah Raya Berhad Malaysia / Ammar Amierul Zahba
by: Zahba, Ammar Amierul
Published: (2009)

The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]
by: Saad, Ramli, et al.
Published: (2018)

Factors that influence online purchase intention among millennial / Muhammad Hilmi Anwar
by: Anwar, Muhammad Hilmi
Published: (2018)

Perceived risk and perceived technology influence online purchase intention towards apparel / Salbiah Ibrahim and Nurfadilah Rahmat
by: Ibrahim, Salbiah, et al.
Published: (2016)

Factors that influence social media marketing adoption among Muslim SMES at Malacca City / Dayana Mohd Ramli and Nur Hafifah Mohd Hamzah
by: Mohd Ramli, Dayana, et al.
Published: (2016)

The influence of mobile environmental cues on purchasing intention and positive user-generated content spread in instagram context / Azlin Zanariah Bahtar
by: Bahtar, Azlin Zanariah
Published: (2019)