Customer behavior towards online shopping / Azni Syafena Andin Salamat...[et al.]

QR Code

Customer behavior towards online shopping / Azni Syafena Andin Salamat...[et al.]

Internet has become a part of our daily life. Some may agree that the internet offers convenience and benefit by accelerating their daily transactions such as on-line banking, on-line shopping and other online transactions. In addition, internet shopping provides a lot of information regarding a pro...

Full description

Bibliographic Details
Main Authors:	Andin Salamat, Azni Syafena, Ali, Norhidayah, Mohamed Isa, Zuraidah
Format:	Conference or Workshop Item
Language:	English
Published:	2010
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Customer services. Customer relations Electronic commerce
Online Access:	https://ir.uitm.edu.my/id/eprint/33269/

Similar Items

Shopping mall attractiveness: consumers decision towards the selection of shopping mall / Zaimatul Awang
by: Awang, Zaimatul
Published: (2013)

Whisteblowing intentions in the retaliation sphere / Shahriza Ilyana Ramli and Azni Syafena Andin Salamat
by: Ramli, Shahriza Ilyana, et al.
Published: (2013)

Customers' awareness towards products offered by Budayatama Corporation Sdn Bhd / Rafidah Isa
by: Isa, Rafidah
Published: (2007)

Customer preferences on master bedroom furniture / Nur Nazariah Md Tahir
by: Md Tahir, Nur Nazariah
Published: (2014)

A study on customer retention in relation to service by cooperative provider in Takaful Ikhlas / Mohd Asyraf Abd. Rahman
by: Abd. Rahman, Mohd Asyraf
Published: (2011)

Customer frustration incident and frustration behavior for priority plus program at Concorde Hotel Shah Alam / Siti Daleela Mohd Wahid
by: Mohd Wahid, Siti Daleela
Published: (2006)

A study of customer acceptance towards Streamyx products offered by Telekom Malaysia (TM) Berhad, Melaka / Nur Eirna Jamaluddin
by: Jamaluddin, Nur Eirna
Published: (2009)

Customer behavioral intention: Influence of service delivery failures and perceived values in Malay restaurants / Zulhan Othman, Salleh Mohd Radzi and Mohd Hafiz Mohd Hanafiah
by: Othman, Zulhan, et al.
Published: (2014)

Customer satisfaction toward Sahabat EON program / Mohd Redza Nizam Radzuan
by: Radzuan, Mohd Redza Nizam
Published: (2008)

Factors that makes up profitable customer loyalty toward the organizations / Nurul Huda Mohamad
by: Mohamad, Nurul Huda
Published: (2009)

The factors that influencing customer behavior on servicescape offered by Mutiara Johor Bahru / Mohd Harith Ramli
by: Ramli, Mohd Harith
Published: (2007)

A Study on customer satisfaction towards services provided by MITI Sabah Branch / Roslina Mappahli
by: Mappahli, Roslina
Published: (2006)

Examining the level of service quality towards customer satisfaction at Melaka Stadium Corporation / Munira Mohd Yasin
by: Mohd Yasin, Munira
Published: (2007)

Customer satisfaction towards training course services provided by Institut Pengurusan Melaka (IMM) / Haniza Zawawi
by: Zawawi, Haniza
Published: (2007)

Customer satisfaction and perception towards the service provided at Tenaga Nasional Berhad Distribution Tampin / Norafidah Ambia
by: Ambia, Norafidah
Published: (2001)

The impact of service quality on customer satisfaction, a study on Tanjung Offshore Services / Alia Zafira Saleh
by: Saleh, Alia Zafira
Published: (2007)

Customer perception and satisfaction: eServices quality by MYSPEED to JPJ users / Ainaa Nadia Mohd Amran
by: Mohd Amran, Ainaa Nadia
Published: (2007)

Building customer delight with AgroBank Batu Pahat through better service quality / Norliana Waris
by: Waris, Norliana
Published: (2011)

A study on the services provided by operation counter ASNB Melaka branches to their customer / Nor Hazliza Zakaria
by: Zakaria, Nor Hazliza
Published: (2009)

The elements of service quality which contributes to customer satisfaction in using TM services in Seremban / Norizzati Abdul Hamid
by: Abdul Hamid, Norizzati
Published: (2007)

The relationship between perceived service quality and perceived service value towards customer revisit intention / Philipia Jamine
by: Jamine, Philipia
Published: (2013)

Relationship between service quality and customer satisfaction in ferry transportation in Labuan - Wawasan Perdana Ferry / Stephanie John
by: John, Stephanie
Published: (2015)

Staff perception on customer choice of stay case of Shangri-La Rasa Ria Resort Tuaran / Emmylen Pius
by: Pius, Emmylen
Published: (2013)

The impact of service quality dimension towards customer satisfaction at Melaka International Trade Centre / Nur Fitra Azira Yusop
by: Yusop, Nur Fitra Azira
Published: (2018)

Contract manufacturing service quality and its relationship with customer satisfaction and loyalty in F&B industry / Zulkefli Abdul Rahim
by: Abdul Rahim, Zulkefli
Published: (2018)

Servicescape factors affecting level of customer satisfaction toward Melaka Sentral Sdn Bhd (MSSB) / Aini Tasnim Mohamad
by: Mohamad, Aini Tasnim
Published: (2008)

The relationship between customer satisfaction and service quality towards TM global products at Petaling Jaya / Nor Hasidah Hashim
by: Hashim, Nor Hasidah
Published: (2011)

To study the relationship between service quality and customer satisfaction of Y- Centre / Mohd Norman Junit and Mohammad Harith Azaman
by: Junit, Mohd Norman, et al.
Published: (2016)

The influence of organizational justice and demographic variables on employee willingness to engage in customer oriented behaviour / Sarminah Samad and Zaini Abdullah
by: Samad, Sarminah, et al.
Published: (2007)

Customer satisfaction level through services quality of MARA / Siti Nur Aminah Abdul Razak and Zawiah Mohd Mahidin
by: Abdul Razak, Siti Nur Aminah, et al.
Published: (2014)

Assessing customer perception towards service quality (tangibility, reliability and responsiveness) at Section of Contribution EPF Kuantan / Sheha Ibrahim
by: Ibrahim, Sheha
Published: (2015)

Customer satisfaction and perception towards service quality: a case study of Cognis Oleochemicals in Malaysia / Mohd Hashimi Muhamad Hassim
by: Muhamad Hassim, Mohd Hashimi
Published: (2006)

Consumer behavior of Islamic bank customers at Bank Rakyat Jelapang Branch, Ipoh, Malaysia / Nor Fatin Amirah Abd Razak
by: Abd Razak, Nor Fatin Amirah
Published: (2015)

A study on service quality towards customer satisfaction: Eastern College of Kota Kinabalu Sabah region / Firdausiah Abdul Momen
by: Abdul Momen, Firdausiah
Published: (2014)

Factors that influence customer loyalty in fast food restaurants / Nur Mary Farisha Muhamad Narawi and Nur Syafiqah Hadi Rusdi
by: Muhamad Narawi, Nur Mary Farisha, et al.
Published: (2018)

Customers’ satisfaction towards Penang International Airport Services / Nasirah Saidin, Nazatul Nadhirah Nazarudin and Wan Nursyahidatul Husna Mohd Noor
by: Saidin, Nasirah, et al.
Published: (2016)

The influence of service quality provided by Melaka International Trade Centre Sdn. Bhd. (MITC) towards customer satisfaction / Mohd Fadzli Abdul Rahman
by: Abdul Rahman, Mohd Fadzli
Published: (2006)

A study on customers' perception towards service quality at the main counter of Amanah Saham Nasional Berhad, Kuala Lumpur / Azlina Abdul Ghani
by: Abdul Ghani, Azlina
Published: (2006)

The antecedents and influence of consumer relationship proneness towards perceived relationship quality and customer loyalty of apparel retailing industry in Malaysia / Siti Ilmiah Ismail
by: Ismail, Siti Ilmiah
Published: (2014)

A study on factor that influence customer satisfaction toward quality services provided by Tabung Haji, Tanjong Karang, Selangor / Siti Zarina Mohamad Amin
by: Mohamad Amin, Siti Zarina
Published: (2004)