Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz

This research is about the level of customer awareness towards insurance product in MCIS Zurich. The independent variable such as choice of media, quality of products, campaign and intermediaries, are being identify in order to make an investigated whether or not these independent have significant a...

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Main Author: Aziz, Nur Azean Sholehah
Format: Student Project
Language:English
Published: 2011
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/32601/
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author Aziz, Nur Azean Sholehah
author_facet Aziz, Nur Azean Sholehah
author_sort Aziz, Nur Azean Sholehah
building UiTM Institutional Repository
collection Online Access
description This research is about the level of customer awareness towards insurance product in MCIS Zurich. The independent variable such as choice of media, quality of products, campaign and intermediaries, are being identify in order to make an investigated whether or not these independent have significant and influenced the customer awareness towards insurance products. This research was conducted in Melaka’s area where 50 questionnaires were distributed and 50 questionnaires were returned. In order to obtain the data, the researcher was used two methods that are primary and secondary data. Data analyzed using reliability test, frequency analysis, descriptive statistics and backward elimination method. Based on the analysis, the result showed that campaign is the most contribute factor that customer awareness towards insurance products in MCIS Zurich Melaka branch. Zurich Melaka branch.
first_indexed 2025-11-14T22:52:48Z
format Student Project
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institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:52:48Z
publishDate 2011
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spelling uitm-326012020-10-30T04:31:52Z https://ir.uitm.edu.my/id/eprint/32601/ Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz Aziz, Nur Azean Sholehah Awareness Insurance business. Insurance management This research is about the level of customer awareness towards insurance product in MCIS Zurich. The independent variable such as choice of media, quality of products, campaign and intermediaries, are being identify in order to make an investigated whether or not these independent have significant and influenced the customer awareness towards insurance products. This research was conducted in Melaka’s area where 50 questionnaires were distributed and 50 questionnaires were returned. In order to obtain the data, the researcher was used two methods that are primary and secondary data. Data analyzed using reliability test, frequency analysis, descriptive statistics and backward elimination method. Based on the analysis, the result showed that campaign is the most contribute factor that customer awareness towards insurance products in MCIS Zurich Melaka branch. Zurich Melaka branch. 2011 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/32601/1/32601.pdf Aziz, Nur Azean Sholehah (2011) Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz. (2011) [Student Project] <http://terminalib.uitm.edu.my/32601.pdf> (Unpublished)
spellingShingle Awareness
Insurance business. Insurance management
Aziz, Nur Azean Sholehah
Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz
title Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz
title_full Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz
title_fullStr Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz
title_full_unstemmed Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz
title_short Determinants of customer awareness towards insurance products in MCIS Zurich Melaka / Nur Azean Sholehah Aziz
title_sort determinants of customer awareness towards insurance products in mcis zurich melaka / nur azean sholehah aziz
topic Awareness
Insurance business. Insurance management
url https://ir.uitm.edu.my/id/eprint/32601/