China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]

There are many types of eco-cultural tourism products and the homestays are popular in Malaysia. In Sarawak, the Longhouse homestay programmes are attractive to foreign tourists and the tourists from China are great potential customers. Hence, the expectations and experiences of the China tourists n...

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Main Authors: Wang, Liping, Hu, Mingqi, Guo, Zhenfeng, Sun, Peipei, Geng, Fangmei, Voon, Booho
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Sarawak 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/32591/
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author Wang, Liping
Hu, Mingqi
Guo, Zhenfeng
Sun, Peipei
Geng, Fangmei
Voon, Booho
author_facet Wang, Liping
Hu, Mingqi
Guo, Zhenfeng
Sun, Peipei
Geng, Fangmei
Voon, Booho
author_sort Wang, Liping
building UiTM Institutional Repository
collection Online Access
description There are many types of eco-cultural tourism products and the homestays are popular in Malaysia. In Sarawak, the Longhouse homestay programmes are attractive to foreign tourists and the tourists from China are great potential customers. Hence, the expectations and experiences of the China tourists need to be well understood as they might have different expectations. The main objective of this exploratory research was to identify the important dimensions and specific aspects of the China tourists’ experiences with the longhouse homestays, specifically with a Bidayuh longhouse in Kuching. It was a qualitative research using site visits and focus group interview. The visits and interviews involved five China tourists. The contents of the interviews were analyzed and their experiences were categorized to form more than 15 dimensions with the respective items. The fifteen dimensions were, namely: Journey, ICT, Communication with Tourist, Culture, Moral, Education, Tourist Service, Tourist Engagement, Homestay Management, Food and Beverages, Cleanliness, Nature, Built Environment, Art, and Security. Besides, their suggestions were also obtained for the homestay programme to be improved. The limitations of this research and direction for future research were also discussed.
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publisher Universiti Teknologi MARA Cawangan Sarawak
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spelling uitm-325912022-08-26T09:11:59Z https://ir.uitm.edu.my/id/eprint/32591/ China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.] ijsms Wang, Liping Hu, Mingqi Guo, Zhenfeng Sun, Peipei Geng, Fangmei Voon, Booho Travel and the state. Tourism History of discoveries, explorations, and travel There are many types of eco-cultural tourism products and the homestays are popular in Malaysia. In Sarawak, the Longhouse homestay programmes are attractive to foreign tourists and the tourists from China are great potential customers. Hence, the expectations and experiences of the China tourists need to be well understood as they might have different expectations. The main objective of this exploratory research was to identify the important dimensions and specific aspects of the China tourists’ experiences with the longhouse homestays, specifically with a Bidayuh longhouse in Kuching. It was a qualitative research using site visits and focus group interview. The visits and interviews involved five China tourists. The contents of the interviews were analyzed and their experiences were categorized to form more than 15 dimensions with the respective items. The fifteen dimensions were, namely: Journey, ICT, Communication with Tourist, Culture, Moral, Education, Tourist Service, Tourist Engagement, Homestay Management, Food and Beverages, Cleanliness, Nature, Built Environment, Art, and Security. Besides, their suggestions were also obtained for the homestay programme to be improved. The limitations of this research and direction for future research were also discussed. Universiti Teknologi MARA Cawangan Sarawak 2019-10 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/32591/1/32591.pdf Wang, Liping and Hu, Mingqi and Guo, Zhenfeng and Sun, Peipei and Geng, Fangmei and Voon, Booho (2019) China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]. (2019) International Journal of Service Management and Sustainability (IJSMS) <https://ir.uitm.edu.my/view/publication/International_Journal_of_Service_Management_and_Sustainability_=28IJSMS=29.html>, 4 (2). pp. 1-26. ISSN 2550-1569 http://www.ijsmssarawak.com/
spellingShingle Travel and the state. Tourism
History of discoveries, explorations, and travel
Wang, Liping
Hu, Mingqi
Guo, Zhenfeng
Sun, Peipei
Geng, Fangmei
Voon, Booho
China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]
title China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]
title_full China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]
title_fullStr China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]
title_full_unstemmed China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]
title_short China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]
title_sort china tourists’ experiences with longhouse homestays in sarawak / liping wang... [et al.]
topic Travel and the state. Tourism
History of discoveries, explorations, and travel
url https://ir.uitm.edu.my/id/eprint/32591/
https://ir.uitm.edu.my/id/eprint/32591/