Information channel on municipal services: a perspectives from local affairs / Zaherawati Zakaria and Kamarudin Ngah

QR Code

Information channel on municipal services: a perspectives from local affairs / Zaherawati Zakaria and Kamarudin Ngah

Past studies on customer satisfaction in Malaysia highlight low awareness from the public in municipal services. The previous studies mainly address the lack of efforts and initiatives of the authorities in organizing effective participation programs in waste management, cleanliness, drainage an...

Full description

Bibliographic Details
Main Authors:	Zakaria, Zaherawati, Ngah, Kamarudin
Format:	Article
Language:	English
Published:	Universiti Teknologi MARA, Kedah 2018
Subjects:	Local government
Online Access:	https://ir.uitm.edu.my/id/eprint/32582/

Similar Items

Measuring local government performance in Malaysia: political indicators versus organisational theory / Zaherawati Zakaria
by: Zakaria, Zaherawati
Published: (2011)

Measuring local government performance in Malaysia: political indicators versus organizational theory / Zaherawati Zakaria
by: Zakaria, Zaherawati
Published: (2010)

Survey on the satisfaction of municipal services / Zaherawati Zakaria
by: Zakaria, Zaherawati
Published: (2016)

The impact of collection and dissemination of information towards public complaint on municipal services
by: Zakaria, Zaherawati, et al.
Published: (2016)

Decision-making model at local government level: a new proposed for Majlis Perbandaran Kuantan
by: Ngah, Kamarudin, et al.
Published: (2015)

The formulation of new model of decision-making process in Malaysian local government
by: Ngah, Kamarudin, et al.
Published: (2016)

The challenges of local authorities: A case study in Malaysia
by: Ngah, Kamarudin, et al.
Published: (2011)

Peranan wanita dalam politik dan pembangunan di Malaysia : Satu tinjauan / Zaherawati Zakaria
by: Zakaria, Zaherawati
Published: (2008)

Malay reservation land: a mere title or protection of the Malay rights? / llyani Alias and Nor Asyikin Zakaria
by: Alias, llyani, et al.
Published: (2006)

Customer satisfaction on local affairs among community leaders and resident associations in Sungai Petani local authority
by: Ngah, Kamarudin, et al.
Published: (2014)

Public satisfaction in local authorities: A case study in Kedah
by: Zakaria, Zaherawati, et al.
Published: (2011)

Relationship between waste disposal and public satisfaction in local authorities in Kedah
by: Zakaria, Zaherawati, et al.
Published: (2011)

Enabling e-Local government: A case study of Seberang Perai citizens towards ICTs
by: Ngah, Kamarudin, et al.
Published: (2011)

Political participation of women in elections: A brief analysis in political life / Zaherawati Zakaria...[et al.]
by: Zakaria, Zaherawati, et al.
Published: (2010)

A study of factors that lead to the public participation in local government activities a case study: Hang Tuah Jaya Municipal Council (MPHTJ) / Siti Nurul Fatinah Ramli and Nurul Shazwani Mohd Rosjidin
by: Ramli, Siti Nurul Fatinah, et al.
Published: (2013)

People participation in Torbat-Heydarieh local government, Iran
by: Mohammadi, Seyed Hamid
Published: (2012)

Institutional isomorphism on environmental reporting practices in Malaysian local governments / Che Ku Hisam Che Ku Kassim …[et al.]
by: Mohd Nasir, Noor Emilina, et al.
Published: (2021)

Decentralization and local governance in Malaysia
by: Phang, Siew Nooi *
Published: (2011)

BN underestimated discontent on local issues
Published: (2008)

Revenue and expenditure patterns of local authorities in Sarawak
by: Norhalimah, binti Hj. Mohamad Hamni
Published: (2002)

Stakeholder Participation In The Implementation Of Local Agenda 21 In Malaysia
by: Mohamed Osman, Mariana
Published: (2008)

A study on factors influencing the effectiveness of information content in newspaper advertising in promoting government's new policy: Goods and services tax (GST) / Mardzuki Madzlan
by: Madzlan, Mardzuki
Published: (2018)

A study on the factors of local communities participation in local agenda 21: a case study in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khadijah Khairudin
by: Khairudin, Khadijah
Published: (2011)

Development Priorities in an Emerging Decentralized Economy: The Case of Armenia’s Local Development Programs
by: Mavisakalyan, Astghik
Published: (2013)

Evaluating the traditional village development approach to regional development in Malaysia: Penang Regional Development Authority (PERDA) experience and alternative approaches
by: Ngah, Kamarudin, et al.
Published: (2012)

Resident evaluation of community development programmes by local government / Thenmolli Vadeveloo
by: Thenmolli, Vadeveloo
Published: (2017)

Competency enhancement: training need analysis among local authority officer
by: Isa, Khairunesa, et al.
Published: (2020)

Accountability and public trust in local government services / Nor Zaini Zainal Abidin
by: Nor Zaini , Zainal Abidin
Published: (2018)

Local governance in Sarawak : a historical perspective
by: Leigh, Michael
Published: (1998)

From Accountability to Assurance – Stakeholder Perspectives in Local Government
by: Quinlivan, D., et al.
Published: (2014)

Decision making in local government: the myth of success model of information system
by: Mohamed Sawal, Mohd Zool Hilmie, et al.
Published: (2016)

Leadership in Local Government: 'No Girls Allowed'
by: Hutchinson, J., et al.
Published: (2014)

How institutional frameworks impact on political representation - the case of sub-local government in Munich
by: Decker, H.M.
Published: (2016)

The impact of knowledge management and organization learning on organizational innovation: The case of the greater Amman Municipality in Jordan
by: Ababneh, Raed Ismail
Published: (2008)

Urban community willingness to pay for improved solid waste management in a Malaysian municipality: A choice modeling approach
by: Subhan, Muhammad, et al.
Published: (2014)

Bridging civil society in electronic government participation: a case study in Majlis Perbandaran Sungai Petani Kedah (MPSPK) / Nazni Noordin, Zaherawati Zakaria, Hadzli Ishak
by: Noordin, Nazni, et al.
Published: (2013)

Analisis program pembasmian kemiskinan dari perspektif penduduk miskin tegar di kawasan parlimen Merbok, Kedah. / Zauyah Abd Razak…[et al.]
by: Abd Razak, Zauyah, et al.
Published: (2005)

Qualifications of ministers: a comparative study between Malaysia, India, Singapore and United States / Mohamad Fadhly Mohd Zamry, Iylia Hakim Abdul Wahid and Ahmad Zamir Zamri
by: Mohd Zamry, Mohamad Fadhly, et al.
Published: (2012)

Efficiency of local governments in Malaysia and its correlates
by: Ibrahim, Fatimah Wati, et al.
Published: (2004)

Efficiency of local governments in Malaysia and its correlates
by: Ibrahim, Fatimah Wati, et al.
Published: (2004)