Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.]

The purpose of this study is to identify the factors of e-business adoption by homestay operators in Kuching, Sarawak. Homestay is known as a private home that tourists rent where the owners would provide the facilities and comforts that gives the tourist a similar feeling of staying in their own ho...

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Main Authors: Dian, Rebecca, Kasuma, Jati, Adenan, Mohd Amirul, Nordin, Jennifah, Awang Masjar, Dayang nur Atikah
Format: Article
Language:English
Published: Universiti Teknologi MARA, Kedah 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/32407/
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author Dian, Rebecca
Kasuma, Jati
Adenan, Mohd Amirul
Nordin, Jennifah
Awang Masjar, Dayang nur Atikah
author_facet Dian, Rebecca
Kasuma, Jati
Adenan, Mohd Amirul
Nordin, Jennifah
Awang Masjar, Dayang nur Atikah
author_sort Dian, Rebecca
building UiTM Institutional Repository
collection Online Access
description The purpose of this study is to identify the factors of e-business adoption by homestay operators in Kuching, Sarawak. Homestay is known as a private home that tourists rent where the owners would provide the facilities and comforts that gives the tourist a similar feeling of staying in their own house and they would have the chance to interact with nearby community as well. Entrepreneurs in Malaysia nowadays are steadily taking part in this particular business as it can be seen as a second job for them to get extra income. Entrepreneur practices e-business in their business management. E-business is the administration of conducting business via internet. This would include the buying and selling of goods and services, along with providing technical or customer support through the internet. However, not all entrepreneurs know how to take advantages from conducting e-businessas e-business are still not fully utilized among homestay operators. This research involves 10 homestay operators as key respondents by using semi-structured interview. The findings revealed that there are four factors identified that influence entrepreneurs to use e-business: the gaps of age homestay operators on their communication style, the knowledge and experience of homestay operators, e-business awareness among homestay operators, and business location in term of their internet accessibility
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publisher Universiti Teknologi MARA, Kedah
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spelling uitm-324072020-07-16T07:36:27Z https://ir.uitm.edu.my/id/eprint/32407/ Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.] voa Dian, Rebecca Kasuma, Jati Adenan, Mohd Amirul Nordin, Jennifah Awang Masjar, Dayang nur Atikah Electronic commerce The purpose of this study is to identify the factors of e-business adoption by homestay operators in Kuching, Sarawak. Homestay is known as a private home that tourists rent where the owners would provide the facilities and comforts that gives the tourist a similar feeling of staying in their own house and they would have the chance to interact with nearby community as well. Entrepreneurs in Malaysia nowadays are steadily taking part in this particular business as it can be seen as a second job for them to get extra income. Entrepreneur practices e-business in their business management. E-business is the administration of conducting business via internet. This would include the buying and selling of goods and services, along with providing technical or customer support through the internet. However, not all entrepreneurs know how to take advantages from conducting e-businessas e-business are still not fully utilized among homestay operators. This research involves 10 homestay operators as key respondents by using semi-structured interview. The findings revealed that there are four factors identified that influence entrepreneurs to use e-business: the gaps of age homestay operators on their communication style, the knowledge and experience of homestay operators, e-business awareness among homestay operators, and business location in term of their internet accessibility Universiti Teknologi MARA, Kedah 2018 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/32407/1/AJ_REBECCA%20DIAN%20VOA%20K%2018.pdf Dian, Rebecca and Kasuma, Jati and Adenan, Mohd Amirul and Nordin, Jennifah and Awang Masjar, Dayang nur Atikah (2018) Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.]. (2018) Voice of Academia (VOA) <https://ir.uitm.edu.my/view/publication/Voice_of_Academia_=28VOA=29.html>, 13 (2). pp. 11-22. ISSN 2682-7840 https://voa.uitm.edu.my/
spellingShingle Electronic commerce
Dian, Rebecca
Kasuma, Jati
Adenan, Mohd Amirul
Nordin, Jennifah
Awang Masjar, Dayang nur Atikah
Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.]
title Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.]
title_full Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.]
title_fullStr Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.]
title_full_unstemmed Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.]
title_short Identifying factor of e-business adoption among homestay operators in Kuching, Sarawak: Qualitative study / Rebecca Dian...[et al.]
title_sort identifying factor of e-business adoption among homestay operators in kuching, sarawak: qualitative study / rebecca dian...[et al.]
topic Electronic commerce
url https://ir.uitm.edu.my/id/eprint/32407/
https://ir.uitm.edu.my/id/eprint/32407/