Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern.
Natural disasters are increasing around the world and at the same time the hospitality industry is poised for growth. Recent emphasis on standards for pre-professional education and high-quality industry experiences have attracted professionals to be committed to longer term careers in industry. The...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universiti Teknologi Mara Selangor
2019
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| Online Access: | https://ir.uitm.edu.my/id/eprint/32334/ |
| _version_ | 1848807997328850944 |
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| author | Ward, Veda Mattern, Alex |
| author_facet | Ward, Veda Mattern, Alex |
| author_sort | Ward, Veda |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Natural disasters are increasing around the world and at the same time the hospitality industry is poised for growth. Recent emphasis on standards for pre-professional education and high-quality industry experiences have attracted professionals to be committed to longer term careers in industry. The present study, informed by four theoretical frameworks, incorporates and tests the dynamic interaction among three of the drivers in hospitality, tourism, culinary and recreation career areas; sustainability, safety and security. A case study methodology was employed to examine a series of industry responses to a specific natural disaster. Responses by various industry sectors were reviewed. Recommendations are made for future research, human resources approaches, technological innovation and integration that allow the industry to become a key player in this context. |
| first_indexed | 2025-11-14T22:51:42Z |
| format | Article |
| id | uitm-32334 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:51:42Z |
| publishDate | 2019 |
| publisher | Universiti Teknologi Mara Selangor |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-323342020-07-22T01:34:59Z https://ir.uitm.edu.my/id/eprint/32334/ Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. jthca Ward, Veda Mattern, Alex Hospitality industry. Hotels, clubs, restaurants, etc. Food service Malaysia Quality control Reservation systems Natural disasters are increasing around the world and at the same time the hospitality industry is poised for growth. Recent emphasis on standards for pre-professional education and high-quality industry experiences have attracted professionals to be committed to longer term careers in industry. The present study, informed by four theoretical frameworks, incorporates and tests the dynamic interaction among three of the drivers in hospitality, tourism, culinary and recreation career areas; sustainability, safety and security. A case study methodology was employed to examine a series of industry responses to a specific natural disaster. Responses by various industry sectors were reviewed. Recommendations are made for future research, human resources approaches, technological innovation and integration that allow the industry to become a key player in this context. Universiti Teknologi Mara Selangor 2019-09 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/32334/1/32334.pdf Ward, Veda and Mattern, Alex (2019) Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. (2019) Journal of Tourism, Hospitality & Culinary Arts (JTHCA) <https://ir.uitm.edu.my/view/publication/Journal_of_Tourism,_Hospitality_=26_Culinary_Arts_=28JTHCA=29.html>, 7 (3). pp. 1-16. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/ |
| spellingShingle | Hospitality industry. Hotels, clubs, restaurants, etc. Food service Malaysia Quality control Reservation systems Ward, Veda Mattern, Alex Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. |
| title | Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. |
| title_full | Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. |
| title_fullStr | Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. |
| title_full_unstemmed | Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. |
| title_short | Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. |
| title_sort | sustainability, safety and security: a case for hospitality industry response to natural disasters / veda ward and alex mattern. |
| topic | Hospitality industry. Hotels, clubs, restaurants, etc. Food service Malaysia Quality control Reservation systems |
| url | https://ir.uitm.edu.my/id/eprint/32334/ https://ir.uitm.edu.my/id/eprint/32334/ |