Determine factors influencing customer experience that affects customer satisfaction towards takaful product in Ikhlas Consultant & Services Johor Bahru / Nur Alyani Ja’afar

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Determine factors influencing customer experience that affects customer satisfaction towards takaful product in Ikhlas Consultant & Services Johor Bahru / Nur Alyani Ja’afar

This study is designed to determine factors influencing customer experience that affects customer satisfaction towards Takaful product in Ikhlas Consultant & Services (ICS) Johor Bahru. Customer satisfaction towards Takaful product is the dependent variable while the independent variables are Sh...

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Bibliographic Details
Main Author:	Ja’afar, Nur Alyani
Format:	Student Project
Language:	English
Published:	2011
Subjects:	Consumer satisfaction Customer services. Customer relations Insurance
Online Access:	https://ir.uitm.edu.my/id/eprint/32313/

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