A study on service quality provided by government agencies towards achieving customers satisfaction at Urban Transformation Centre (UTC) Melaka / Nur Azni Baharim and Wan Nurul Hidayah Wan Abdul Sobir

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A study on service quality provided by government agencies towards achieving customers satisfaction at Urban Transformation Centre (UTC) Melaka / Nur Azni Baharim and Wan Nurul Hidayah Wan Abdul Sobir

Project paper titled “A Study on Service Quality Provided By Government Agencies Towards Achieving Customers Satisfaction At Urban Transformation Centre (UTC) Melaka” is conducted as partial requirement to fulfil the requirement as needed by the faculty of Business Management, MARA University of Tec...

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Bibliographic Details
Main Authors:	Baharim, Nur Azni, Wan Abdul Sobir, Wan Nurul Hidayah
Format:	Student Project
Language:	English
Published:	2014
Subjects:	Total quality management. Benchmarking Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/32121/

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