An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]
In twenty-first century, online shopping becomes increasingly popular as more people starts to shop online using their smart phones and internet. Online shopping is a process of buying and selling of products and services through internet. The purpose of this paper is to examine online shopping beh...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi Mara Selangor
2020
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| Online Access: | https://ir.uitm.edu.my/id/eprint/32082/ |
| _version_ | 1848807930621591552 |
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| author | Mokhtar, Marziah Yusoff, Sabariah Asmuni, Shahariah M. Fauzi, Nur Ain |
| author_facet | Mokhtar, Marziah Yusoff, Sabariah Asmuni, Shahariah M. Fauzi, Nur Ain |
| author_sort | Mokhtar, Marziah |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | In twenty-first century, online shopping becomes increasingly popular as more people starts to shop online using their smart phones and internet. Online shopping is a process of buying and selling of products and services through internet. The purpose of this paper is to examine
online shopping behaviour among young adults in Malaysia. This paper investigates four variables that influence young adults online shopping behaviour namely convenience, customers satisfaction, persived and price level. A survey has been conducted by distributing google form questionnaires through WhatsApps applications.The collected data was analised using both frequencies and multiple regression analyses. The empirical findings of this study shows that convenience, customers satisfaction and price level positively influence the online shopping behaviour among adults. In contrast, persived risk has a negative effect with regards to online shopping. Among the four variables, convenience, persived risk and price level were found to be significant while consumer satisfaction was not. |
| first_indexed | 2025-11-14T22:50:39Z |
| format | Article |
| id | uitm-32082 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:50:39Z |
| publishDate | 2020 |
| publisher | Universiti Teknologi Mara Selangor |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-320822020-07-09T08:09:22Z https://ir.uitm.edu.my/id/eprint/32082/ An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.] jeeir Mokhtar, Marziah Yusoff, Sabariah Asmuni, Shahariah M. Fauzi, Nur Ain HF Commerce Electronic commerce In twenty-first century, online shopping becomes increasingly popular as more people starts to shop online using their smart phones and internet. Online shopping is a process of buying and selling of products and services through internet. The purpose of this paper is to examine online shopping behaviour among young adults in Malaysia. This paper investigates four variables that influence young adults online shopping behaviour namely convenience, customers satisfaction, persived and price level. A survey has been conducted by distributing google form questionnaires through WhatsApps applications.The collected data was analised using both frequencies and multiple regression analyses. The empirical findings of this study shows that convenience, customers satisfaction and price level positively influence the online shopping behaviour among adults. In contrast, persived risk has a negative effect with regards to online shopping. Among the four variables, convenience, persived risk and price level were found to be significant while consumer satisfaction was not. Universiti Teknologi Mara Selangor 2020-01 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/32082/1/AJ_MARZIAH%20MOKHTAR%20JEEIR%20B%2020.pdf Mokhtar, Marziah and Yusoff, Sabariah and Asmuni, Shahariah and M. Fauzi, Nur Ain (2020) An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]. (2020) Journal of Emerging Economies and Islamic Research (JEEIR) <https://ir.uitm.edu.my/view/publication/Journal_of_Emerging_Economies_and_Islamic_Research_=28JEEIR=29.html>, 8 (1). pp. 1-12. ISSN 2289-2559 https://journal.uitm.edu.my/ojs/index.php/JEEIR/ |
| spellingShingle | HF Commerce Electronic commerce Mokhtar, Marziah Yusoff, Sabariah Asmuni, Shahariah M. Fauzi, Nur Ain An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.] |
| title | An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.] |
| title_full | An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.] |
| title_fullStr | An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.] |
| title_full_unstemmed | An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.] |
| title_short | An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.] |
| title_sort | insight into online shopping behaviour among young adults in malaysia / marziah mokhtar ... [et al.] |
| topic | HF Commerce Electronic commerce |
| url | https://ir.uitm.edu.my/id/eprint/32082/ https://ir.uitm.edu.my/id/eprint/32082/ |