Employee`s tolerance toward change : A case study of the implementation of MS : ISO in Pos Malaysia Bhd. / Norvina Asim and Nor Fawanih Umat

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Employee`s tolerance toward change : A case study of the implementation of MS : ISO in Pos Malaysia Bhd. / Norvina Asim and Nor Fawanih Umat

The objectives of this research is to study the level of tolerance of Pos Malaysia Bhd.'s employees towards change during the implementation of MS ISO and to assess the factors influence the level of tolerance of Pos Malaysia Bhd.’s employees towards change during the implementation of MS ISO....

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Bibliographic Details
Main Authors:	Asim, Norvina, Umat, Nor Fawanih
Format:	Student Project
Language:	English
Published:	2011
Subjects:	Control of production systems Quality control. Standards ISO 9000 Series Standards
Online Access:	https://ir.uitm.edu.my/id/eprint/31725/

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