Customers responsiveness towards service quality and satisfaction in Islamic Banks: A case study in Klang, Selangor / Muhammad Kasyful Azhim Hamid

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Customers responsiveness towards service quality and satisfaction in Islamic Banks: A case study in Klang, Selangor / Muhammad Kasyful Azhim Hamid

The purpose of this research studies is to investigate the determinants of customer responsiveness towards service quality and satisfaction in Islamic banks which based on demographics view such as gender, ages, occupation and individual experience in Islamic bank. Nowadays, Islamic banking industry...

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Bibliographic Details
Main Author:	Hamid, Muhammad Kasyful Azhim
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2019
Subjects:	Consumer satisfaction Selangor
Online Access:	https://ir.uitm.edu.my/id/eprint/31581/

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