APA (7th ed.) Citation

Musa, R. (2005). Formulating direct sales customers’ satisfaction strategies: Application of Importance-Performance Analysis (IPA) approach / Rosidah Musa. Universiti Teknologi MARA Cawangan Pahang.

Chicago Style (17th ed.) Citation

Musa, Rosidah. Formulating Direct Sales Customers’ Satisfaction Strategies: Application of Importance-Performance Analysis (IPA) Approach / Rosidah Musa. Universiti Teknologi MARA Cawangan Pahang, 2005.

MLA (9th ed.) Citation

Musa, Rosidah. Formulating Direct Sales Customers’ Satisfaction Strategies: Application of Importance-Performance Analysis (IPA) Approach / Rosidah Musa. Universiti Teknologi MARA Cawangan Pahang, 2005.

Warning: These citations may not always be 100% accurate.