Mediation as a consumer dispute resolution mechanism / Hasmah Nordin and Siti Mardhiyyah Zamani

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Mediation as a consumer dispute resolution mechanism / Hasmah Nordin and Siti Mardhiyyah Zamani

This is a study on mediation as a mechanism for settling consumer disputes. The main objective of the study is to identify the suitability of mediation as a mechanism to be implemented in Malaysia as a consumer redress mechanism. The study will start by discussing the main weaknesses of the court sy...

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Bibliographic Details
Main Authors:	Nordin, Hasmah, Zamani, Siti Mardhiyyah
Format:	Student Project
Language:	English
Published:	2012
Subjects:	Consumer complaints. Complaint letters Dispute resolution (Law). Mediation. Conciliation (Civil procedure)
Online Access:	https://ir.uitm.edu.my/id/eprint/31499/

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