The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin
The purpose of this thesis is to identify the relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS). The knowledge management practices including knowledge acquisition, knowledge dissemination and knowledge utilization....
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2017
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/31487/ |
| _version_ | 1848807772168126464 |
|---|---|
| author | Nordin, Intan Nurdiani |
| author_facet | Nordin, Intan Nurdiani |
| author_sort | Nordin, Intan Nurdiani |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | The purpose of this thesis is to identify the relationship between knowledge management practices
and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS). The knowledge
management practices including knowledge acquisition, knowledge dissemination and knowledge
utilization. As for the scope of the reports, the reseacher focus on the staff in SUKNS. A
questionnaire was used as the main instrument for the data collection. A total of 116 respondents
answered the questionnaires which represented 80% of response rate. It was found that knowledge
management practices namely knowledge acquisition, knowledge dissemination and knowledge
utilization had significant positive and strong relationship with staff performance. Thus, in order
to achieve improvement in staff performance, SUKNS has to ensure that the knowledge
management practices were applied wisely. Besides, it also found that the most applied practices
in SUKNS was knowledge dissemination compared with knowledge acquisition and knowledge
utilization. There is also significant difference in staff performance between male and female that
might due to different gendered practices. The reseacher have purposed a few recommendation
for the improvement of the staff and SUKNS. One of the recommendation, the staff should be
exposed into more detailed about knowledge management practices. Even though, knowledge
dissemination was well applied in SUKNS, the staff also should apply the other two knowledge
management practices. As for the future research, several recommendation were also made in
order to improve the research on relationship between knowledge management practices and staff
performance. In order to ensure whether knowledge management practices contribute to staff
performance, the study should be conducted in a different organization |
| first_indexed | 2025-11-14T22:48:08Z |
| format | Thesis |
| id | uitm-31487 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:48:08Z |
| publishDate | 2017 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-314872020-06-23T06:07:28Z https://ir.uitm.edu.my/id/eprint/31487/ The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin Nordin, Intan Nurdiani Study and teaching. Research Electronic data processing. Information technology. Knowledge economy. Including artificial intelligence and knowledge management The purpose of this thesis is to identify the relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS). The knowledge management practices including knowledge acquisition, knowledge dissemination and knowledge utilization. As for the scope of the reports, the reseacher focus on the staff in SUKNS. A questionnaire was used as the main instrument for the data collection. A total of 116 respondents answered the questionnaires which represented 80% of response rate. It was found that knowledge management practices namely knowledge acquisition, knowledge dissemination and knowledge utilization had significant positive and strong relationship with staff performance. Thus, in order to achieve improvement in staff performance, SUKNS has to ensure that the knowledge management practices were applied wisely. Besides, it also found that the most applied practices in SUKNS was knowledge dissemination compared with knowledge acquisition and knowledge utilization. There is also significant difference in staff performance between male and female that might due to different gendered practices. The reseacher have purposed a few recommendation for the improvement of the staff and SUKNS. One of the recommendation, the staff should be exposed into more detailed about knowledge management practices. Even though, knowledge dissemination was well applied in SUKNS, the staff also should apply the other two knowledge management practices. As for the future research, several recommendation were also made in order to improve the research on relationship between knowledge management practices and staff performance. In order to ensure whether knowledge management practices contribute to staff performance, the study should be conducted in a different organization 2017 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/31487/1/31487.pdf Nordin, Intan Nurdiani (2017) The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin. (2017) Degree thesis, thesis, Universiti Teknologi MARA Cawangan Kelantan. |
| spellingShingle | Study and teaching. Research Electronic data processing. Information technology. Knowledge economy. Including artificial intelligence and knowledge management Nordin, Intan Nurdiani The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin |
| title | The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin |
| title_full | The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin |
| title_fullStr | The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin |
| title_full_unstemmed | The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin |
| title_short | The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin |
| title_sort | relationship between knowledge management practices and staff performance in pejabat setiausaha kerajaan negeri sembilan (sukns) / intan nurdiani nordin |
| topic | Study and teaching. Research Electronic data processing. Information technology. Knowledge economy. Including artificial intelligence and knowledge management |
| url | https://ir.uitm.edu.my/id/eprint/31487/ |