A study on the impact of service quality in EPF / Syaratul Ain Abd Aziz

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A study on the impact of service quality in EPF / Syaratul Ain Abd Aziz

This research paper is study on the impact of service quality in Employees Provident Fund (EPF) at Jalan Raja Laut, Kuala Lumpur and the purpose of this study is to measure the level of satisfaction of customers towards EPF services. This study also will identify the overall service quality level th...

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Bibliographic Details
Main Author:	Abd Aziz, Syaratul Ain
Format:	Student Project
Language:	English
Published:	2008
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/31473/

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