Customer satisfaction at Bank Rakyat customer service: case study on Bank Rakyat head quarters / Siti Shahayu Mohd Rafdzi

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Customer satisfaction at Bank Rakyat customer service: case study on Bank Rakyat head quarters / Siti Shahayu Mohd Rafdzi

This research is to study several factor which is protections on customer personel information, bank service quality and bank responsibility as the variable that may influence the customer satisfaction at Bank Rakyat customer services. This research helps to determine customer satisfaction of Bank R...

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Bibliographic Details
Main Author:	Mohd Rafdzi, Siti Shahayu
Format:	Student Project
Language:	English
Published:	2015
Subjects:	Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/31383/

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