Dimensions of sports and recreational service quality influencing member satisfaction at Ara Muay Thai gym / Nellisa Nursyafira Mohd Fadzli, Fatin Nur Farisha Mohd Razali and Nor Norita Japri

Dimensions of sports and recreational service quality influencing member satisfaction at Ara Muay Thai gym / Nellisa Nursyafira Mohd Fadzli, Fatin Nur Farisha Mohd Razali and Nor Norita Japri

The fitness industry is growing at a progressive pace with an increasing number of gym memberships as well as fitness centres. This has led to intense competition. This situation also has made it difficult to entice new members and encourage them to participate in workout programmes. Focusing on del...

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Bibliographic Details
Main Authors: Mohd Fadzli, Nellisa Nursyafira, Mohd Razali, Fatin Nur Farisha, Japri, Nor Norita
Format: Thesis
Language:English
Published: 2020
Subjects:
Customer services. Customer relations
Online Access:https://ir.uitm.edu.my/id/eprint/31329/

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