Determinants on service quality that affecting customer satisfaction in bumiputera printing industry / Siti Nur Fakhira Ismail

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Determinants on service quality that affecting customer satisfaction in bumiputera printing industry / Siti Nur Fakhira Ismail

The important issue of this research is to determine on service quality that effecting customer satisfaction in bumiputera printing industry. That means is there any relationship between all the independent variable with the dependent variable. Basically this research focus more on the bumiputera pr...

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Bibliographic Details
Main Author:	Ismail, Siti Nur Fakhira
Format:	Student Project
Language:	English
Published:	2014
Subjects:	Total quality management. Benchmarking Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/31280/

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