Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.

The purpose of this research was to identify the risks that influence the operation of a resort, the impact and the risk management techniques used to reduce those risks. One resort was selected as the case study and document analysis and observation were used as data collection methods. This study...

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Main Authors: Amirudin, Nur Rahifah, Nawawi, Anuar, Puteh Salin, Ahmad Saiful Azlin
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Selangor 2017
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/31144/
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author Amirudin, Nur Rahifah
Nawawi, Anuar
Puteh Salin, Ahmad Saiful Azlin
author_facet Amirudin, Nur Rahifah
Nawawi, Anuar
Puteh Salin, Ahmad Saiful Azlin
author_sort Amirudin, Nur Rahifah
building UiTM Institutional Repository
collection Online Access
description The purpose of this research was to identify the risks that influence the operation of a resort, the impact and the risk management techniques used to reduce those risks. One resort was selected as the case study and document analysis and observation were used as data collection methods. This study found that environmental risk, business risk and human resource risk were the most important risks that could influence the sustainability of the resort’s operations. These risks can be managed through the right combination of risk management techniques. Despite weak monitoring activities, incomplete operating procedures and inferior attitude by the workforce seem to impact the management of the resort, fast and intelligent response may be able to overcome the situation and prevent the worst possible outcomes.
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institution Universiti Teknologi MARA
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publishDate 2017
publisher Universiti Teknologi MARA Cawangan Selangor
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spelling uitm-311442020-06-17T02:39:22Z https://ir.uitm.edu.my/id/eprint/31144/ Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin. mar Amirudin, Nur Rahifah Nawawi, Anuar Puteh Salin, Ahmad Saiful Azlin Management. Industrial Management Risk management. Risk in industry. Operational risk Malaysia The purpose of this research was to identify the risks that influence the operation of a resort, the impact and the risk management techniques used to reduce those risks. One resort was selected as the case study and document analysis and observation were used as data collection methods. This study found that environmental risk, business risk and human resource risk were the most important risks that could influence the sustainability of the resort’s operations. These risks can be managed through the right combination of risk management techniques. Despite weak monitoring activities, incomplete operating procedures and inferior attitude by the workforce seem to impact the management of the resort, fast and intelligent response may be able to overcome the situation and prevent the worst possible outcomes. Universiti Teknologi MARA Cawangan Selangor 2017-06 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/31144/1/AJ_NUR%20RAHIFAH%20AMIRUDIN%20MAR%20B%2017.pdf Amirudin, Nur Rahifah and Nawawi, Anuar and Puteh Salin, Ahmad Saiful Azlin (2017) Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin. (2017) Management & Accounting Review <https://ir.uitm.edu.my/view/publication/Management_=26_Accounting_Review.html>, 16 (1). pp. 1-25. ISSN 2550-1895 http://arionline.uitm.edu.my/ojs/index.php/MAR/article/view/459
spellingShingle Management. Industrial Management
Risk management. Risk in industry. Operational risk
Malaysia
Amirudin, Nur Rahifah
Nawawi, Anuar
Puteh Salin, Ahmad Saiful Azlin
Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.
title Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.
title_full Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.
title_fullStr Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.
title_full_unstemmed Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.
title_short Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.
title_sort risk management practices in tourism industry – a case study of resort management / nur rahifah amirudin, anuar nawawi and ahmad saiful azlin puteh salin.
topic Management. Industrial Management
Risk management. Risk in industry. Operational risk
Malaysia
url https://ir.uitm.edu.my/id/eprint/31144/
https://ir.uitm.edu.my/id/eprint/31144/