A study on customers satisfactions towards services quality at the Store Soon Seng Plaza Melaka / Siti Fatimah Ibrahim

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A study on customers satisfactions towards services quality at the Store Soon Seng Plaza Melaka / Siti Fatimah Ibrahim

This research study is conducted at The Store Melaka. This study is on ‘Customers satisfaction towards Service Quality at The Store Melaka. The main objective of this study is to determine the level of customers satisfaction towards service quality provided at The Store Soon Seng Plaza with using fi...

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Bibliographic Details
Main Author:	Ibrahim, Siti Fatimah
Format:	Student Project
Language:	English
Published:	2013
Subjects:	Total quality management. Benchmarking Consumer satisfaction Shopping centers. Shopping malls
Online Access:	https://ir.uitm.edu.my/id/eprint/31036/

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