The impact of total quality management on employees’ job satisfaction at Mahkota Medical Centre,Malacca / Siti Asma Abdul Jamal
The purpose of this research is to examine the perception of Total Quality Management (TQM) and its impact on job satisfaction within employees’ of Mahkota Medical Centre (MMC). My research is conduct to determine the relationship between Total Quality Management (TQM) and MMC’s employees’ job satis...
| Main Author: | Abdul Jamal, Siti Asma |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
2009
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/30911/ |
Similar Items
The impact of total quality management and employees' job satisfaction at Mahkota Medical Centre, Melaka / Siti Asma Abdul Jamal
by: Abdul Jamal, Siti Asma
Published: (2009)
by: Abdul Jamal, Siti Asma
Published: (2009)
Determinants on service quality that affecting customer satisfaction in bumiputera printing industry / Siti Nur Fakhira Ismail
by: Ismail, Siti Nur Fakhira
Published: (2014)
by: Ismail, Siti Nur Fakhira
Published: (2014)
The relationships between service quality and customer satisfaction of a courier service provider: towards more focus approach / Hartini Zuhaila Jamal, Faliza Mahamed Ali and Roseazrina Azmi
by: Jamal, Hartini Zuhaila, et al.
Published: (2018)
by: Jamal, Hartini Zuhaila, et al.
Published: (2018)
Total quality management and SME performance: the mediating of innovation in Malaysia / Nurazree Mahmud ... [et al.]
by: Mahmud, Nurazree, et al.
Published: (2019)
by: Mahmud, Nurazree, et al.
Published: (2019)
A study on service quality provided by government agencies towards achieving customers satisfaction at Urban Transformation Centre (UTC) Melaka / Nur Azni Baharim and Wan Nurul Hidayah Wan Abdul Sobir
by: Baharim, Nur Azni, et al.
Published: (2014)
by: Baharim, Nur Azni, et al.
Published: (2014)
Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim
by: Abubakar, Ramatu Abdulkareem, et al.
Published: (2018)
by: Abubakar, Ramatu Abdulkareem, et al.
Published: (2018)
A study on the factors that influence the successful implementation of TQM in a public organization / Nurul Huda Haji Johar
by: Johar, Nurul Huda
Published: (2004)
by: Johar, Nurul Huda
Published: (2004)
The important of service quality towards customer satisfaction at Menara Taming Sari / Siti Khadijah Abu Bakar
by: Abu Bakar, Siti Khadijah
Published: (2008)
by: Abu Bakar, Siti Khadijah
Published: (2008)
Factors influence customer satisfaction at Pejabat Tenaga Kerja Seremban based on service quality dimension / Muhammad Ferdaus Zulkafli and Nurhana Aini Md Nasir
by: Zulkafli, Muhammad Ferdaus, et al.
Published: (2013)
by: Zulkafli, Muhammad Ferdaus, et al.
Published: (2013)
Influence of services quality on customer satisfaction towards Hotel Sentral Riverview Melaka / Nur Dini Zafirah Suhaimi
by: Suhaimi, Nur Dini Zafirah
Published: (2019)
by: Suhaimi, Nur Dini Zafirah
Published: (2019)
Total quality management practices among staff in district education offices in Negeri Sembilan / Ain Nathasha Omar
by: Omar, Ain Nathasha
Published: (2014)
by: Omar, Ain Nathasha
Published: (2014)
A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
by: Ahmad Moghni, Hanee Nazyah
Published: (2010)
by: Ahmad Moghni, Hanee Nazyah
Published: (2010)
Ethical decision making of Malaysian external auditors / Razana Juhaida Johari
by: Johari, Razana Juhaida
Published: (2013)
by: Johari, Razana Juhaida
Published: (2013)
Developing a framework for best practices of governance of State Statutory Bodies (SSB) in Sarawak / Ambrose Anak Dango
by: Dango, Ambrose
Published: (2015)
by: Dango, Ambrose
Published: (2015)
Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh
by: Mohd Salleh, Noor Azlina
Published: (2014)
by: Mohd Salleh, Noor Azlina
Published: (2014)
Current and ideal practice of quality management in Malaysia / Julian Paul Sidin … [et al.]
by: Sidin, Julian Paul, et al.
Published: (2007)
by: Sidin, Julian Paul, et al.
Published: (2007)
Influence of total quality management on job performance of employees / Mohamad Azraei Hazny Abd Hafiz and Syed Hafiz Syed Fairudz
by: Abd Hafiz, Mohamad Azraei Hazny, et al.
Published: (2012)
by: Abd Hafiz, Mohamad Azraei Hazny, et al.
Published: (2012)
Total quality management and changes in management accounting systems in a manufacturing firm: a case study / Sachini Ishanka and Tharusha Gooneratne.
by: Ishanka, Sachini, et al.
Published: (2018)
by: Ishanka, Sachini, et al.
Published: (2018)
A study on tools of total quality management towards decision making in organization / Habibah Nik Mat
by: Nik Mat, Habibah
Published: (2012)
by: Nik Mat, Habibah
Published: (2012)
Acceptance of technological changes and job performance among administrative support personnel in the government offices in Maran, Pahang Darul Makmur / Hazlin Hasan and Feridah Hj Mohd Nadzar
by: Hasan, Hazlin, et al.
Published: (2010)
by: Hasan, Hazlin, et al.
Published: (2010)
Measuring leadership values based on value-based total performance excellence model (VBTPEM) / Mohd Rashid Ab Hamid , Zainol Mustafa , Nur Riza Mohd Suradi , Mokhtar Abdullah , Fazli Idris , Wan Rosmanira Ismail , Zalina Mohd Ali and Norkisme Zainal Abidin
by: Ab Hamid, Mohd Rashid, et al.
Published: (2010)
by: Ab Hamid, Mohd Rashid, et al.
Published: (2010)
A study on the effects of service quality on customer satisfaction towards bus transit in Malacca Central / Siti Aisyah Ishak and Nurul Hidayah Moktarroji
by: Ishak, Siti Aisyah, et al.
Published: (2013)
by: Ishak, Siti Aisyah, et al.
Published: (2013)
A study on factors of organizational culture that affect total quality management in Steelcase Manufacturing (Malaysia) / Nurul Syakinah Azizan
by: Azizan, Nurul Syakinah
Published: (2015)
by: Azizan, Nurul Syakinah
Published: (2015)
Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi
by: Mahat, Nurul Atika, et al.
Published: (2014)
by: Mahat, Nurul Atika, et al.
Published: (2014)
The practice of employee empowerment: a case study of total quality management in Bilateral Division in Ministry Of International Trade And Industry (MITI) / Irena Sha’aban
by: Sha’aban, Irena
Published: (2009)
by: Sha’aban, Irena
Published: (2009)
Investigating the influence of lean six sigma practices on quality performance in medical device manufacturing industry / Sim Choon Ling...[et al.]
by: Sim, Choone Ling, et al.
Published: (2019)
by: Sim, Choone Ling, et al.
Published: (2019)
The relationship of personal factor with job satisfaction: an examination of employees at Mahkota Hotel Malacca / Islianah Ismail
by: Ismail, Islianah
Published: (2006)
by: Ismail, Islianah
Published: (2006)
Analyzing employee awareness towards quality at Wisma Negeri, Negeri Sembilan / Nur Fatin Bahrum and Mohd Khairani Che Johari
by: Bahrum, Nur Fatin, et al.
Published: (2014)
by: Bahrum, Nur Fatin, et al.
Published: (2014)
TQM : a case study of Malaysia Airlines Academy / Kamal Kishore Jain
by: Jain, Kamal Kishore
Published: (2000)
by: Jain, Kamal Kishore
Published: (2000)
Effective internal audit: a performance index / Razimah Abdullah
by: Abdullah, Razimah
Published: (2009)
by: Abdullah, Razimah
Published: (2009)
A study on the factors influencing service quality dimensions towards organizational performance at ProEight Offshore Engineering Sdn. Bhd. / Muhammad Hafiz Md Radzi
by: Md Radzi, Muhammad Hafiz
Published: (2011)
by: Md Radzi, Muhammad Hafiz
Published: (2011)
Service quality (SERVQUAL) influence customer satisfaction of Tampin Perodua Service Centre / Syahirah Aisyah Mohd Zafri
by: Mohd Zafri, Syahirah Aisyah
Published: (2019)
by: Mohd Zafri, Syahirah Aisyah
Published: (2019)
Small scale integrated renewable energy supply for remote office employing the use of PV source / Nor Salwa Damanhuri … [et al.]
by: Damanhuri, Nor Salwa, et al.
Published: (2010)
by: Damanhuri, Nor Salwa, et al.
Published: (2010)
The level of professionalism and the use of PMS among managers in Malaysia manufacturing firms / Nurul Ashikin Said, Amizawati Mohd Amir and Ruhanita Maelah.
by: Said, Nurul Ashikin, et al.
Published: (2017)
by: Said, Nurul Ashikin, et al.
Published: (2017)
The internal factors affecting the successful of ISO9001 quality system implementation in Siegwerk Malaysia Sdn Bhd / Nurul Fatihah Hasmuni
by: Hasmuni, Nurul Fatihah
Published: (2013)
by: Hasmuni, Nurul Fatihah
Published: (2013)
A study on customers satisfactions towards services quality at the Store Soon Seng Plaza Melaka / Siti Fatimah Ibrahim
by: Ibrahim, Siti Fatimah
Published: (2013)
by: Ibrahim, Siti Fatimah
Published: (2013)
Garis Panduan Pencalonan 1996 : Anugerah Kualiti ITM / Centre for Total Quality Education, ITM
by: Centre for Total Quality Education, ITM
Published: (1996)
by: Centre for Total Quality Education, ITM
Published: (1996)
The impact of Joint Commission International (JCI) standards on employees’ job satisfaction at Mahkota Medical Centre, Melaka / Erni Ismail
by: Ismail, Erni
Published: (2011)
by: Ismail, Erni
Published: (2011)
Benchmarking of management accounting best practices as an alternative continuous improvement activity in health service organisations: the case of Malaysian hospitals in the northern region / Zubir Azhar …[et al.]
by: Azhar, Zubir, et al.
Published: (2010)
by: Azhar, Zubir, et al.
Published: (2010)
Pembangunan JIG robot pengimpal bagi mengoptimakan masa pengajaran dan pembelajaran dalam kelas pembuatan (Development of JIG robot welding to optimize teaching and learning time in manufacturing classes) / Norfauzi T. ... [et al.]
by: T., Norfauzi, et al.
Published: (2017)
by: T., Norfauzi, et al.
Published: (2017)
Similar Items
-
The impact of total quality management and employees' job satisfaction at Mahkota Medical Centre, Melaka / Siti Asma Abdul Jamal
by: Abdul Jamal, Siti Asma
Published: (2009) -
Determinants on service quality that affecting customer satisfaction in bumiputera printing industry / Siti Nur Fakhira Ismail
by: Ismail, Siti Nur Fakhira
Published: (2014) -
The relationships between service quality and customer satisfaction of a courier service provider: towards more focus approach / Hartini Zuhaila Jamal, Faliza Mahamed Ali and Roseazrina Azmi
by: Jamal, Hartini Zuhaila, et al.
Published: (2018) -
Total quality management and SME performance: the mediating of innovation in Malaysia / Nurazree Mahmud ... [et al.]
by: Mahmud, Nurazree, et al.
Published: (2019) -
A study on service quality provided by government agencies towards achieving customers satisfaction at Urban Transformation Centre (UTC) Melaka / Nur Azni Baharim and Wan Nurul Hidayah Wan Abdul Sobir
by: Baharim, Nur Azni, et al.
Published: (2014)