Product quality dimensions ranking: The preference of national motorcycle brand customers / Anita Abu Hassan...[et al.]
This study is about the findings on the perception of the customers towards the quality level of products of a Malaysian national motorcycle/scooter brand based on the eight quality dimensions framework. It helps in generalizing the standing of the product quality attributes among motorcycle/sco...
| Main Authors: | Abu Hassan, Anita, Shaharudin, Mohd Rizaimy |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi MARA, Kedah
2011
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/30896/ |
Similar Items
A study on the factos that influence ASNB brand loyalty / Nik Nur Aswad Nik Sulaiman
by: Nik Sulaiman, Nik Nur Aswad
Published: (2011)
by: Nik Sulaiman, Nik Nur Aswad
Published: (2011)
Exploring young consumers’ purchase intention
towards foreign brand / Etty Harniza Harun...[et al.]
by: Harun, Etty Harniza, et al.
Published: (2011)
by: Harun, Etty Harniza, et al.
Published: (2011)
Dimensions influencing service quality of Arabic restaurant towards customer satisfaction in Selangor / Muhammad Arif Jaafar
by: Jaafar, Muhammad Arif
Published: (2019)
by: Jaafar, Muhammad Arif
Published: (2019)
A study on effects of service quality dimension towards customer satisfaction in Z Rich Corporation Sdn Bhd / Afiqah Izzati Osman
by: Osman, Afiqah Izzati
Published: (2015)
by: Osman, Afiqah Izzati
Published: (2015)
The impact of service quality dimensions (SERVQUAL) on customer satisfaction at Tabung Haji Tampin / Nor Asyrani Nekmat and Noor Nadiah Zainal Abidin
by: Nekmat, Nor Asyrani, et al.
Published: (2013)
by: Nekmat, Nor Asyrani, et al.
Published: (2013)
Future ‘New Old’ perception on colour preference of product design / Nurazlina Jamalludin and Mohamat Najib Mat Noor
by: Jamalludin, Nurazlina, et al.
Published: (2019)
by: Jamalludin, Nurazlina, et al.
Published: (2019)
A study to measure the level of customer satisfaction towards product quality produced by Koperasi Pekebun Kecil Daerah Segamat Berhad ( Kopedas Berhad ) / Roslina Abu Bakar
by: Abu Bakar, Roslina
Published: (2011)
by: Abu Bakar, Roslina
Published: (2011)
Consumer preference towards UM Land's brand as houses of choice / Puteri Ili Nur Aliaa Ashaari Azman
by: Ashaari Azman, Puteri Ili Nur Aliaa
Published: (2007)
by: Ashaari Azman, Puteri Ili Nur Aliaa
Published: (2007)
Malaysian perceptions on Rayani Air’s Islamic corporate image and its impact on the future Islamic Airlines / Nadia Mohd Nazri...[et al.]
by: Mohd Nazri, Nadia, et al.
Published: (2020)
by: Mohd Nazri, Nadia, et al.
Published: (2020)
A study of consumers preference of local or imported instant food product in Segamat town / Aznita Aishah Abdullah
and Marlina Mohd Ali
by: Abdullah, Aznita Aishah, et al.
Published: (2001)
by: Abdullah, Aznita Aishah, et al.
Published: (2001)
Reader’s satisfaction level towards The Star printed newspaper / Normala Mohd Hassan
by: Mohd Hassan, Normala
Published: (2007)
by: Mohd Hassan, Normala
Published: (2007)
A cross cultural examination of brand equity and its constructs : a SEM approach using second order factor analysis / Bilal Mustafa Khan
by: Khan, Bilal Mustafa
Published: (2009)
by: Khan, Bilal Mustafa
Published: (2009)
A development of conceptual model for defining users’ quality perception in product design / Nur Shahidatul Aina Muhammad Firdaus ... [et al.]
by: Muhammad Firdaus, Nur Shahidatul Aina, et al.
Published: (2020)
by: Muhammad Firdaus, Nur Shahidatul Aina, et al.
Published: (2020)
Attitudinal loyalty, brand value and brand loyalty in the agriculture produce retail industry / Abaidullah Mustaffa
by: Mustaffa, Abaidullah
Published: (2018)
by: Mustaffa, Abaidullah
Published: (2018)
Brand personality : a research on Malaysian consumers' perception of Starbucks Coffee outlet / Bamini KPD Balakrishnan ... [et al.]
by: Balakrishnan, Bamini KPD, et al.
Published: (2011)
by: Balakrishnan, Bamini KPD, et al.
Published: (2011)
A study on consumer’s purchase intention among millenials towards smartphones brand from China in Malacca / Abdul Azim Jamaluddin
by: Jamaluddin, Abdul Azim
Published: (2019)
by: Jamaluddin, Abdul Azim
Published: (2019)
A study of brand image towards purchase
intention in the Malaysia hotel industry : Purest Hotel Sungai Petani / Muhamad Najib Fahmi Md Noor
by: Md Noor, Muhamad Najib Fahmi
Published: (2020)
by: Md Noor, Muhamad Najib Fahmi
Published: (2020)
Antecedents and impacts of trust in mobile transactions: a case study of Malaysian consumers / Mohamad Noorman Masrek, Nora'ayu Ahmad Uzir and Irni Eliana Khairuddin
by: Masrek, Mohamad Noorman, et al.
Published: (2013)
by: Masrek, Mohamad Noorman, et al.
Published: (2013)
Graphic roles in constructing an appealing packaging of traditional health herbal products / Hanafi Mohd Tahir, Mohd Khairul Azahari Abdul Rani and Syahrul Nizam Shaari
by: Tahir, Hanafi Mohd, et al.
Published: (2011)
by: Tahir, Hanafi Mohd, et al.
Published: (2011)
The effect of service quality on customer satisfaction in public services / Siti Zuana Abdullah
by: Abdullah, Siti Zuana
Published: (2018)
by: Abdullah, Siti Zuana
Published: (2018)
The relationship between fun at work and work engagement / Mohd Fazil Jamaludin, Nordiyana Mohammed Shobri, Azlyantiny Mohammad
by: Jamaludin, Mohd Fazil, et al.
Published: (2013)
by: Jamaludin, Mohd Fazil, et al.
Published: (2013)
Consumers’ purchase intention towards organic foods: a study among UiTM lecturers in northern region, Malaysia / Siti Meriam Ali ...[et al.]
by: Ali, Siti Meriam, et al.
Published: (2011)
by: Ali, Siti Meriam, et al.
Published: (2011)
The determinants of the customer's satisfaction towards Amassurance Berhad Sungai Petani / Fatimah Mohamed Tajuddin
by: Mohamed Tajuddin, Fatimah
Published: (2007)
by: Mohamed Tajuddin, Fatimah
Published: (2007)
The impact of TMpoint service quality on the customer satisfaction at TMpoint Setapak / Noor Shazila Mohd Alias
by: Mohd Alias, Noor Shazila
Published: (2006)
by: Mohd Alias, Noor Shazila
Published: (2006)
Ethnicity, social influence, eco-label and purchase intention of consumers of green home electronic products / Nor Hashima Hashim, Wan Kalthom Yahya and Siti Aisyah Asrul
by: Hashim, Nor Hashima, et al.
Published: (2018)
by: Hashim, Nor Hashima, et al.
Published: (2018)
Consumers’ awareness and knowledge of nanofood in Malaysia / Nor Akhmal Hasmin … [et al.]
by: Hasmin, Nor Akhmal, et al.
Published: (2021)
by: Hasmin, Nor Akhmal, et al.
Published: (2021)
A research on: factors influencing customer satisfaction among foreigners towards service provided by TMpoint Kota Bharu / Hamdi Abd Hamid
by: Abd Hamid, Hamdi
Published: (2010)
by: Abd Hamid, Hamdi
Published: (2010)
Relationship between service quality and satisfaction among patients of UKM Specialist Centre / Hamidah Andong
by: Andong, Hamidah
Published: (2009)
by: Andong, Hamidah
Published: (2009)
Service quality and customer satisfaction among foreign customers towards PNB Darby Park Hotel / Nor Fadillah Fuad
by: Fuad, Nor Fadillah
Published: (2011)
by: Fuad, Nor Fadillah
Published: (2011)
Students' green perception and behavior / Siti Norashikin Bashirun ... [et al.]
by: Siti Norashikin Bashirun, Bashirun, et al.
Published: (2016)
by: Siti Norashikin Bashirun, Bashirun, et al.
Published: (2016)
The effect of corporate social responsibility towards consumer buying behaviour: a study among universities students / Bibianah Thomas and Nor Suziwana Tahir
by: Thomas, Bibianah, et al.
Published: (2019)
by: Thomas, Bibianah, et al.
Published: (2019)
The counterfeit goods conundrum: an analysis of demand situation among Malaysian consumers / Teo Carol Boon Chui and Mohd Zahin Mohd Yusof
by: Teo, Carol Boon Chui, et al.
Published: (2017)
by: Teo, Carol Boon Chui, et al.
Published: (2017)
The relationship between service quality (SERVQUAL) and customer satisfaction towards customer re-patronage intentions in Johor Bahru tourism / Nur Afifah Johari
by: Johari, Nur Afifah
Published: (2015)
by: Johari, Nur Afifah
Published: (2015)
The impact of demographic factors toward customer loyalty: A study on credit card users / Ramli Saad...[et al.]
by: Saad, Ramli, et al.
Published: (2010)
by: Saad, Ramli, et al.
Published: (2010)
Customer satisfaction toward Menara Taming Sari: a study at Melaka Taming Sari Berhad / Roselini Jusoh
by: Jusoh, Roselini
Published: (2009)
by: Jusoh, Roselini
Published: (2009)
A study on the impact of service quality in EPF / Syaratul Ain Abd Aziz
by: Abd Aziz, Syaratul Ain
Published: (2008)
by: Abd Aziz, Syaratul Ain
Published: (2008)
The relationship between supplementary services and customer satisfaction at Intekma Resort & Convention Centre (IRCC) / Siti Nur Ain Pardi
by: Pardi, Siti Nur Ain
Published: (2014)
by: Pardi, Siti Nur Ain
Published: (2014)
TNB payment system (Billing) and customer satisfaction: a case study of TNB Banda Kaba Melaka / Solihaton Hanim Halim
by: Halim, Solihaton Hanim
Published: (2009)
by: Halim, Solihaton Hanim
Published: (2009)
A study on customer’s awareness towards SUKIMI’S products / Mohd Norisham Mohamad Rosli
by: Mohamad Rosli, Mohd Norisham
Published: (2011)
by: Mohamad Rosli, Mohd Norisham
Published: (2011)
Demistyfing consumer purchase intention for remanufactured auto parts / Loh Ka Chin...[et al.]
by: Loh, Ka Chin
Published: (2019)
by: Loh, Ka Chin
Published: (2019)
Similar Items
-
A study on the factos that influence ASNB brand loyalty / Nik Nur Aswad Nik Sulaiman
by: Nik Sulaiman, Nik Nur Aswad
Published: (2011) -
Exploring young consumers’ purchase intention
towards foreign brand / Etty Harniza Harun...[et al.]
by: Harun, Etty Harniza, et al.
Published: (2011) -
Dimensions influencing service quality of Arabic restaurant towards customer satisfaction in Selangor / Muhammad Arif Jaafar
by: Jaafar, Muhammad Arif
Published: (2019) -
A study on effects of service quality dimension towards customer satisfaction in Z Rich Corporation Sdn Bhd / Afiqah Izzati Osman
by: Osman, Afiqah Izzati
Published: (2015) -
The impact of service quality dimensions (SERVQUAL) on customer satisfaction at Tabung Haji Tampin / Nor Asyrani Nekmat and Noor Nadiah Zainal Abidin
by: Nekmat, Nor Asyrani, et al.
Published: (2013)