Customers' satisfaction on internet banking services : study on conventional banks in Kota Kinabalu / Raemah Hanapi

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Customers' satisfaction on internet banking services : study on conventional banks in Kota Kinabalu / Raemah Hanapi

This study aims to examine the e-serv1ce quality dimensions on the level of customers' satisfaction internet banking services by Conventional Bank. Other than that, this study also to determine the greatest factors affects the customers' satisfaction. Four independent variables had been id...

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Bibliographic Details
Main Author:	Hanapi, Raemah
Format:	Student Project
Language:	English
Published:	2014
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Computer security. Security measures. Data recovery. Disaster recovery
Online Access:	https://ir.uitm.edu.my/id/eprint/30846/

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