Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.]

The competitive environment of microfinance industry has indeed forced microfinance institutions (MFIs) to balance their dual goals of outreach and sustainability. Based on this, the focus of this current research is placed on its objective to study how the implementation of mobile banking would be...

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Main Authors: Amran, Afifa Malina, Mohamed, Intan salwani, Syed Yusuf, Sharifah Norzehan, Rozzani, Nabilah
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Selangor 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/30648/
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author Amran, Afifa Malina
Mohamed, Intan salwani
Syed Yusuf, Sharifah Norzehan
Rozzani, Nabilah
author_facet Amran, Afifa Malina
Mohamed, Intan salwani
Syed Yusuf, Sharifah Norzehan
Rozzani, Nabilah
author_sort Amran, Afifa Malina
building UiTM Institutional Repository
collection Online Access
description The competitive environment of microfinance industry has indeed forced microfinance institutions (MFIs) to balance their dual goals of outreach and sustainability. Based on this, the focus of this current research is placed on its objective to study how the implementation of mobile banking would be better to streamline the accounting information system for MFIs, specifically with regards to loan repayments. To better understand the current practice of mobile banking in IMFIs, this study was conducted using a qualitative case study on Amanah Ikhtiar Malaysia (AIM), one of the biggest MFIs in Malaysia. It was found from the study that the usage of mobile banking can streamline AIM’s loan repayment system and increases its productivity by having shorter meeting times with recipients. Findings from this study shed lights on the critical role of accounting information system to adapt with applications of new technology, which could also be relevant for other organisations in various financial sectors. This study has highlighted the role of accounting information system in MFIs, especially with regards to its loan repayment system. As such, practitioners will be able to consider whether the lessons learnt from this case study can help them to solve similar issues within the context of their organisation. Findings from this study has significantly contributed to the microfinance industry by focusing on the role of mobile banking to improve loan repayment system in MFIs for service enhancement, hence becoming model institutions which practice modern accounting techniques through the usage of technology.
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spelling uitm-306482022-06-15T03:12:05Z https://ir.uitm.edu.my/id/eprint/30648/ Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.] mar Amran, Afifa Malina Mohamed, Intan salwani Syed Yusuf, Sharifah Norzehan Rozzani, Nabilah Banking Electronic funds transfers The competitive environment of microfinance industry has indeed forced microfinance institutions (MFIs) to balance their dual goals of outreach and sustainability. Based on this, the focus of this current research is placed on its objective to study how the implementation of mobile banking would be better to streamline the accounting information system for MFIs, specifically with regards to loan repayments. To better understand the current practice of mobile banking in IMFIs, this study was conducted using a qualitative case study on Amanah Ikhtiar Malaysia (AIM), one of the biggest MFIs in Malaysia. It was found from the study that the usage of mobile banking can streamline AIM’s loan repayment system and increases its productivity by having shorter meeting times with recipients. Findings from this study shed lights on the critical role of accounting information system to adapt with applications of new technology, which could also be relevant for other organisations in various financial sectors. This study has highlighted the role of accounting information system in MFIs, especially with regards to its loan repayment system. As such, practitioners will be able to consider whether the lessons learnt from this case study can help them to solve similar issues within the context of their organisation. Findings from this study has significantly contributed to the microfinance industry by focusing on the role of mobile banking to improve loan repayment system in MFIs for service enhancement, hence becoming model institutions which practice modern accounting techniques through the usage of technology. Universiti Teknologi MARA Cawangan Selangor 2019-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/30648/1/AJ_AFIFA%20MALINA%20AMRAN%20MAR%20B%2019.pdf Amran, Afifa Malina and Mohamed, Intan salwani and Syed Yusuf, Sharifah Norzehan and Rozzani, Nabilah (2019) Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.]. (2019) Management & Accounting Review <https://ir.uitm.edu.my/view/publication/Management_=26_Accounting_Review.html>, 18 (3): 8. pp. 191-214. ISSN 1675-4077 https://mar.uitm.edu.my/
spellingShingle Banking
Electronic funds transfers
Amran, Afifa Malina
Mohamed, Intan salwani
Syed Yusuf, Sharifah Norzehan
Rozzani, Nabilah
Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.]
title Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.]
title_full Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.]
title_fullStr Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.]
title_full_unstemmed Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.]
title_short Streamlining mobile banking into loan repayment system for microfinance institutions / Afifa Malina Amran … [et al.]
title_sort streamlining mobile banking into loan repayment system for microfinance institutions / afifa malina amran … [et al.]
topic Banking
Electronic funds transfers
url https://ir.uitm.edu.my/id/eprint/30648/
https://ir.uitm.edu.my/id/eprint/30648/