Customer satisfaction towards the service quality of internet banking in Standard Chartered / Raniza Abdul Razak

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Customer satisfaction towards the service quality of internet banking in Standard Chartered / Raniza Abdul Razak

This research was carried out to evaluate customer satisfaction towards the service quality of internet banking in Standard Chartered Bank. The problem that face by the company is to evaluate the level of customers’ satisfaction towards its internet banking since no face to face interaction exists...

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Bibliographic Details
Main Author:	Abdul Razak, Raniza
Format:	Student Project
Language:	English
Published:	2010
Subjects:	Consumer satisfaction Banking Acceptances Computer networks. Electronic information resources . Including the Internet
Online Access:	https://ir.uitm.edu.my/id/eprint/30618/

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