The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini

This research was conducted focusing on the influence of customer’s purchase decision toward Family Takaful Product at Etiqa Takaful Berhad, Batu Pahat. From this research, the customer’s purchase decisions were consumer attitude, demographic characteristics and purchase perception. The researcher,...

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Main Author: Zaini, Nurul Hafizah
Format: Student Project
Language:English
Published: 2010
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/30435/
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author Zaini, Nurul Hafizah
author_facet Zaini, Nurul Hafizah
author_sort Zaini, Nurul Hafizah
building UiTM Institutional Repository
collection Online Access
description This research was conducted focusing on the influence of customer’s purchase decision toward Family Takaful Product at Etiqa Takaful Berhad, Batu Pahat. From this research, the customer’s purchase decisions were consumer attitude, demographic characteristics and purchase perception. The researcher, will do some survey about this topic. To conduct this research, researcher use 50 potential customers or respondent to answering the question. The question is very important for researcher to get the data needed. The result will be come out through Statistical Package for Social Science (SPSS). Then, the main objective of this research is to identify the level of customer’s purchase decision toward the purchase of Family Takaful product. From this research we can see the level of customer’s purchase decision about the purchase of Family Takaful product. Then, the second objective of this study is to rank which of the customers purchase decisions is more effective to increase the sales or the purchase of Family Takaful product. We can see the result from the finding that come out from using of computer based Statistical Package for Social Science (SPSS) Program version 14.0. The last objective from this study is to provide some recommendation on how to increase the sales of Family Takaful product toward customer’s purchase decision about family Takaful product.
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spelling uitm-304352020-05-18T03:26:37Z https://ir.uitm.edu.my/id/eprint/30435/ The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini Zaini, Nurul Hafizah Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Purchasing. Selling. Sales personnel. Sales executives Insurance This research was conducted focusing on the influence of customer’s purchase decision toward Family Takaful Product at Etiqa Takaful Berhad, Batu Pahat. From this research, the customer’s purchase decisions were consumer attitude, demographic characteristics and purchase perception. The researcher, will do some survey about this topic. To conduct this research, researcher use 50 potential customers or respondent to answering the question. The question is very important for researcher to get the data needed. The result will be come out through Statistical Package for Social Science (SPSS). Then, the main objective of this research is to identify the level of customer’s purchase decision toward the purchase of Family Takaful product. From this research we can see the level of customer’s purchase decision about the purchase of Family Takaful product. Then, the second objective of this study is to rank which of the customers purchase decisions is more effective to increase the sales or the purchase of Family Takaful product. We can see the result from the finding that come out from using of computer based Statistical Package for Social Science (SPSS) Program version 14.0. The last objective from this study is to provide some recommendation on how to increase the sales of Family Takaful product toward customer’s purchase decision about family Takaful product. 2010 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/30435/1/30435.pdf Zaini, Nurul Hafizah (2010) The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini. (2010) [Student Project] <http://terminalib.uitm.edu.my/30435.pdf> (Unpublished)
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Purchasing. Selling. Sales personnel. Sales executives
Insurance
Zaini, Nurul Hafizah
The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini
title The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini
title_full The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini
title_fullStr The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini
title_full_unstemmed The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini
title_short The influence of customer’s purchase decision toward family Takaful product at Etiqa Takaful Berhad / Nurul Hafizah Zaini
title_sort influence of customer’s purchase decision toward family takaful product at etiqa takaful berhad / nurul hafizah zaini
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Purchasing. Selling. Sales personnel. Sales executives
Insurance
url https://ir.uitm.edu.my/id/eprint/30435/