Factors influence guests’ satisfaction to continually accommodate at Hatten Hotel / Nurul Farhana Abd Majid

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Factors influence guests’ satisfaction to continually accommodate at Hatten Hotel / Nurul Farhana Abd Majid

The purpose of this study is to identify the factor influence guests’ satisfaction. The research is based on a sample of 93 respondents who accommodate and had spent their nights at Hatten hotel at least for one night. The results show that cleanliness, facilities, safety, location and price have si...

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Bibliographic Details
Main Author:	Abd Majid, Nurul Farhana
Format:	Student Project
Language:	English
Published:	2014
Subjects:	Consumer satisfaction Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Online Access:	https://ir.uitm.edu.my/id/eprint/30423/

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