Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem

Emotional intelligence becomes a common problem faced by employees in many organizations today. The purpose of this project is to study the level of emotional intelligence towards work performance at Johor Education Department. Emotional intelligence provide the world with knowledge about how EI...

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Bibliographic Details
Main Authors: Zainal, Nurul Atikah, Abdul Hakem, Syarina
Format: Student Project
Language:English
Published: 2013
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/30394/
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author Zainal, Nurul Atikah
Abdul Hakem, Syarina
author_facet Zainal, Nurul Atikah
Abdul Hakem, Syarina
author_sort Zainal, Nurul Atikah
building UiTM Institutional Repository
collection Online Access
description Emotional intelligence becomes a common problem faced by employees in many organizations today. The purpose of this project is to study the level of emotional intelligence towards work performance at Johor Education Department. Emotional intelligence provide the world with knowledge about how EI can be interpreted as an emotion towards one and another and how it will relate with work performance. It has been the main purpose of this study to use Emotional Intelligence and Work Performance to test it with the employees of Johor Education Department. The employee in the organization which comes from ages range from 25 to 60 years old and from different department. Data is collected through a questionnaire distributed to 161 employees in the Johor Education Department using cluster sampling. The researcher has found that there is a significant relationship between emotional intelligence and work performance among the line workers at Johor Education Department. Based on 3 elements of emotional intelligence, the expression emotion gets the higher score of correlation compare to regulation emotion and utilization emotion. The Statistical Package for Social Science (SPSS) 20 was able to help the researchers to analyze the findings and interpret it. This study is beneficial to the organization because the organization can study whether emotional intelligence will help the organization or individual performance. In addition, it will help them to gain awareness on the most factor of their work performance even the contribution is only in small number. Recommendations for future researches are also having been discussed.
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institution Universiti Teknologi MARA
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publishDate 2013
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spelling uitm-303942020-05-12T01:33:51Z https://ir.uitm.edu.my/id/eprint/30394/ Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem Zainal, Nurul Atikah Abdul Hakem, Syarina Work. Performance Emotional intelligence. Emotional intelligence testing Emotional intelligence becomes a common problem faced by employees in many organizations today. The purpose of this project is to study the level of emotional intelligence towards work performance at Johor Education Department. Emotional intelligence provide the world with knowledge about how EI can be interpreted as an emotion towards one and another and how it will relate with work performance. It has been the main purpose of this study to use Emotional Intelligence and Work Performance to test it with the employees of Johor Education Department. The employee in the organization which comes from ages range from 25 to 60 years old and from different department. Data is collected through a questionnaire distributed to 161 employees in the Johor Education Department using cluster sampling. The researcher has found that there is a significant relationship between emotional intelligence and work performance among the line workers at Johor Education Department. Based on 3 elements of emotional intelligence, the expression emotion gets the higher score of correlation compare to regulation emotion and utilization emotion. The Statistical Package for Social Science (SPSS) 20 was able to help the researchers to analyze the findings and interpret it. This study is beneficial to the organization because the organization can study whether emotional intelligence will help the organization or individual performance. In addition, it will help them to gain awareness on the most factor of their work performance even the contribution is only in small number. Recommendations for future researches are also having been discussed. 2013 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/30394/1/30394.pdf Zainal, Nurul Atikah and Abdul Hakem, Syarina (2013) Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem. (2013) [Student Project] <http://terminalib.uitm.edu.my/30394.pdf> (Unpublished)
spellingShingle Work. Performance
Emotional intelligence. Emotional intelligence testing
Zainal, Nurul Atikah
Abdul Hakem, Syarina
Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem
title Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem
title_full Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem
title_fullStr Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem
title_full_unstemmed Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem
title_short Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem
title_sort emotional intelligence towards work performance at johor education department / nurul atikah zainal and nur syarina abdul hakem
topic Work. Performance
Emotional intelligence. Emotional intelligence testing
url https://ir.uitm.edu.my/id/eprint/30394/