Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi
Quality is an integral part of much organization management, and thus the impact of quality is an important aspect for both individual employees and the organizations in which they work. This research focuses on the factors that can give impact and influence the Total Quality Management (TQM) at...
| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/30392/ |
| _version_ | 1848807483891515392 |
|---|---|
| author | Mahat, Nurul Atika Abdul Hadi, Nurul Atikah |
| author_facet | Mahat, Nurul Atika Abdul Hadi, Nurul Atikah |
| author_sort | Mahat, Nurul Atika |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Quality is an integral part of much organization management, and thus the impact of
quality is an important aspect for both individual employees and the organizations in
which they work. This research focuses on the factors that can give impact and influence
the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat. This research
will carefully examine whether quality’s factors such training, organization culture,
teamwork and leadership styles may contribute to the Total Quality Management (TQM)
in an organization.
For these research purposes, 48 questionnaires were distributed and all of the
respondent are well managed to return back the entire questionnaire. Simple random
sampling is used where all the employees at Pejabat FELDA Wilayah Segamat has an
equal chance of being chosen as the respondent. There have three main objectives for this
research. First objective is to determine the relationship between training, organization
culture, teamwork and leadership with Total Quality Management (TQM). Second
objective is to determine the most factors that influence Total Quality Management
(TQM). And for the last objective is to measure the level of each factor that influence
employee’s performance. The researcher have also used SPSS program version 21.0
where the researcher have used reliability analysis, frequency analysis, descriptive
analysis, correlation and also regression analysis. At the end of this studies, the
researchers have provided several recommendations regarding the factors that can
influence Total Quality Management (TQM). |
| first_indexed | 2025-11-14T22:43:33Z |
| format | Student Project |
| id | uitm-30392 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:43:33Z |
| publishDate | 2014 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-303922020-05-11T08:22:39Z https://ir.uitm.edu.my/id/eprint/30392/ Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi Mahat, Nurul Atika Abdul Hadi, Nurul Atikah Management. Industrial Management Organization Total quality management. Benchmarking Quality is an integral part of much organization management, and thus the impact of quality is an important aspect for both individual employees and the organizations in which they work. This research focuses on the factors that can give impact and influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat. This research will carefully examine whether quality’s factors such training, organization culture, teamwork and leadership styles may contribute to the Total Quality Management (TQM) in an organization. For these research purposes, 48 questionnaires were distributed and all of the respondent are well managed to return back the entire questionnaire. Simple random sampling is used where all the employees at Pejabat FELDA Wilayah Segamat has an equal chance of being chosen as the respondent. There have three main objectives for this research. First objective is to determine the relationship between training, organization culture, teamwork and leadership with Total Quality Management (TQM). Second objective is to determine the most factors that influence Total Quality Management (TQM). And for the last objective is to measure the level of each factor that influence employee’s performance. The researcher have also used SPSS program version 21.0 where the researcher have used reliability analysis, frequency analysis, descriptive analysis, correlation and also regression analysis. At the end of this studies, the researchers have provided several recommendations regarding the factors that can influence Total Quality Management (TQM). 2014 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/30392/1/30392.pdf Mahat, Nurul Atika and Abdul Hadi, Nurul Atikah (2014) Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi. (2014) [Student Project] <http://terminalib.uitm.edu.my/30392.pdf> (Unpublished) |
| spellingShingle | Management. Industrial Management Organization Total quality management. Benchmarking Mahat, Nurul Atika Abdul Hadi, Nurul Atikah Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi |
| title | Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi |
| title_full | Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi |
| title_fullStr | Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi |
| title_full_unstemmed | Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi |
| title_short | Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi |
| title_sort | factors that can influence the total quality management (tqm) at pejabat felda wilayah segamat / nurul atika mahat and nurul atikah abdul hadi |
| topic | Management. Industrial Management Organization Total quality management. Benchmarking |
| url | https://ir.uitm.edu.my/id/eprint/30392/ |