Customer satisfaction towards company's performance at Scientex Heights Sdn Bhd / Nurul Alia Khasnan

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Customer satisfaction towards company's performance at Scientex Heights Sdn Bhd / Nurul Alia Khasnan

Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key e...

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Bibliographic Details
Main Author:	Khasnan, Nurul Alia
Format:	Student Project
Language:	English
Published:	2010
Subjects:	Organizational effectiveness. Performance measurement Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/30377/

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