The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon

The rapid growth of internet and the use of e-commerce have made viral marketing an appealing marketing method for most firms and marketers to promote and advertise their products or services. However, before involving with viral marketing, firms and marketers need to learn and recognize whether the...

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Main Authors: Mohd Nordin, Noorain, Mohamed, Munirah, Jaidon, Ezatul Hasanah
Format: Article
Language:English
Published: Universiti Teknologi MARA, Cawangan Melaka 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/30018/
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author Mohd Nordin, Noorain
Mohamed, Munirah
Jaidon, Ezatul Hasanah
author_facet Mohd Nordin, Noorain
Mohamed, Munirah
Jaidon, Ezatul Hasanah
author_sort Mohd Nordin, Noorain
building UiTM Institutional Repository
collection Online Access
description The rapid growth of internet and the use of e-commerce have made viral marketing an appealing marketing method for most firms and marketers to promote and advertise their products or services. However, before involving with viral marketing, firms and marketers need to learn and recognize whether the customers will react positively or negatively towards it. Thus, it is important for firms and marketers to understand the factor that influence customer’s attitude towards viral marketing. In this research study, the purpose is to investigate and examine whether the factor of informativeness, entertainment, source credibility, and irritation will affect attitude towards viral marketing. This study was conducted to focus on the generation Y in Johor, Malaysia. Based on the results that have been retrieved in this study, it was found that the independent variable of source credibility has a significant relationship with the dependent variable of attitude towards viral marketing. While, the other independent variables which is informativeness, entertainment and irritation is found to have no significant effect on attitude towards viral marketing.
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spelling uitm-300182025-07-02T06:56:14Z https://ir.uitm.edu.my/id/eprint/30018/ The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon ajobss Mohd Nordin, Noorain Mohamed, Munirah Jaidon, Ezatul Hasanah Social aspects. Social marketing Marketing Market segmentation. Target marketing Market surveys. Including brand choice. Brand loyalty The rapid growth of internet and the use of e-commerce have made viral marketing an appealing marketing method for most firms and marketers to promote and advertise their products or services. However, before involving with viral marketing, firms and marketers need to learn and recognize whether the customers will react positively or negatively towards it. Thus, it is important for firms and marketers to understand the factor that influence customer’s attitude towards viral marketing. In this research study, the purpose is to investigate and examine whether the factor of informativeness, entertainment, source credibility, and irritation will affect attitude towards viral marketing. This study was conducted to focus on the generation Y in Johor, Malaysia. Based on the results that have been retrieved in this study, it was found that the independent variable of source credibility has a significant relationship with the dependent variable of attitude towards viral marketing. While, the other independent variables which is informativeness, entertainment and irritation is found to have no significant effect on attitude towards viral marketing. Universiti Teknologi MARA, Cawangan Melaka 2019-10 Article NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/30018/1/30018.pdf Mohd Nordin, Noorain and Mohamed, Munirah and Jaidon, Ezatul Hasanah (2019) The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon. (2019) Academic Journal of Business and Social Sciences (AJoBSS) <https://ir.uitm.edu.my/view/publication/Academic_Journal_of_Business_and_Social_Sciences_=28AJoBSS=29.html>, 3 (1). pp. 1-9. ISSN 2590-440X https://journal.uitm.edu.my/ojs/index.php/AJoBSS/
spellingShingle Social aspects. Social marketing
Marketing
Market segmentation. Target marketing
Market surveys. Including brand choice. Brand loyalty
Mohd Nordin, Noorain
Mohamed, Munirah
Jaidon, Ezatul Hasanah
The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon
title The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon
title_full The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon
title_fullStr The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon
title_full_unstemmed The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon
title_short The study of the factor that influence attitude towards viral marketing among Generation Y / Noorain Mohd Nordin, Munirah Mohamed and Ezatul Hasanah Jaidon
title_sort study of the factor that influence attitude towards viral marketing among generation y / noorain mohd nordin, munirah mohamed and ezatul hasanah jaidon
topic Social aspects. Social marketing
Marketing
Market segmentation. Target marketing
Market surveys. Including brand choice. Brand loyalty
url https://ir.uitm.edu.my/id/eprint/30018/
https://ir.uitm.edu.my/id/eprint/30018/