Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]

This study attempts to gain insights on the implementation of Balanced Scorecard (BSC) within a Malaysian Government-linked Company (GLC) in line with the government-led GLC Transformation Programme (GLCTP). The GLCTP was introduced by the Malaysian Government to steer the GLCs in becoming regional...

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Main Authors: Md Zin, Norlaila, Sulaiman, Suzana, Ramli, Aliza, Nawawi, Anuar
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Selangor 2012
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/29698/
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author Md Zin, Norlaila
Sulaiman, Suzana
Ramli, Aliza
Nawawi, Anuar
author_facet Md Zin, Norlaila
Sulaiman, Suzana
Ramli, Aliza
Nawawi, Anuar
author_sort Md Zin, Norlaila
building UiTM Institutional Repository
collection Online Access
description This study attempts to gain insights on the implementation of Balanced Scorecard (BSC) within a Malaysian Government-linked Company (GLC) in line with the government-led GLC Transformation Programme (GLCTP). The GLCTP was introduced by the Malaysian Government to steer the GLCs in becoming regional and international players. The study employs a case study method involving semi-structured interviews, review of documentation and website information. Consistent with the literature, our findings revealed that the case firm indeed implements BSC that has been tailored to its own needs. In this paper, we also suggest that four key factors: top management commitment, information technology (IT), communication, and organisational culture are critically required for GLC firms to successfully implement the BSC.
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publishDate 2012
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spelling uitm-296982022-07-05T02:44:46Z https://ir.uitm.edu.my/id/eprint/29698/ Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.] apmaj Md Zin, Norlaila Sulaiman, Suzana Ramli, Aliza Nawawi, Anuar Management. Industrial Management Organizational effectiveness. Performance measurement Balanced scorecard (Management) This study attempts to gain insights on the implementation of Balanced Scorecard (BSC) within a Malaysian Government-linked Company (GLC) in line with the government-led GLC Transformation Programme (GLCTP). The GLCTP was introduced by the Malaysian Government to steer the GLCs in becoming regional and international players. The study employs a case study method involving semi-structured interviews, review of documentation and website information. Consistent with the literature, our findings revealed that the case firm indeed implements BSC that has been tailored to its own needs. In this paper, we also suggest that four key factors: top management commitment, information technology (IT), communication, and organisational culture are critically required for GLC firms to successfully implement the BSC. Universiti Teknologi MARA Cawangan Selangor 2012-06 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29698/1/AJ_NORLAILA%20MD%20ZIN%20APMAJ%20B%2012.pdf Md Zin, Norlaila and Sulaiman, Suzana and Ramli, Aliza and Nawawi, Anuar (2012) Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]. (2012) Asia-Pacific Management Accounting Journal (APMAJ) <https://ir.uitm.edu.my/view/publication/Asia-Pacific_Management_Accounting_Journal_=28APMAJ=29.html>, 7 (1). pp. 1-29. ISSN 2550-1631 http://arionline.uitm.edu.my/ojs/index.php/APMAJ/article/view/56
spellingShingle Management. Industrial Management
Organizational effectiveness. Performance measurement
Balanced scorecard (Management)
Md Zin, Norlaila
Sulaiman, Suzana
Ramli, Aliza
Nawawi, Anuar
Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]
title Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]
title_full Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]
title_fullStr Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]
title_full_unstemmed Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]
title_short Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]
title_sort balanced scorecard implementation within a malaysian government-linked company / norlaila md zin …[et al.]
topic Management. Industrial Management
Organizational effectiveness. Performance measurement
Balanced scorecard (Management)
url https://ir.uitm.edu.my/id/eprint/29698/
https://ir.uitm.edu.my/id/eprint/29698/