Implementation of balanced scorecard (BSC) in a Malaysian GLC: perceptions of middle managers / Hazeline Ayoup, Normah Omar and Ibrahim Kamal Abdul Rahman

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Implementation of balanced scorecard (BSC) in a Malaysian GLC: perceptions of middle managers / Hazeline Ayoup, Normah Omar and Ibrahim Kamal Abdul Rahman

This paper examines the perceptions of middle managers concerning several Balanced Scorecard (BSC) implementation issues using the case study approach. Data were collected using a questionnaire which was distributed to 280 middle managers in a selected organisation. The results of the study showed...

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Bibliographic Details
Main Authors:	Ayoup, Hazeline, Omar, Normah, Abdul Rahman, Ibrahim Kamal
Format:	Article
Language:	English
Published:	Universiti Teknologi MARA Cawangan Selangor 2012
Subjects:	HD Industries. Land use. Labor Organizational effectiveness. Performance measurement Balanced scorecard (Management)
Online Access:	https://ir.uitm.edu.my/id/eprint/29697/

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