Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]
The concept of customer orientation in the field of marketing can be applied in teaching English. It is always necessary to understand students’ needs, discuss and share this information as well as respond to the information accordingly to improve students’ performance. This paper addresses the...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi MARA, Kedah
2013
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| Online Access: | https://ir.uitm.edu.my/id/eprint/29502/ |
| _version_ | 1848807249400561664 |
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| author | Teo, Ai Kiat E.H. Voon, Grace Voon, Boo Ho |
| author_facet | Teo, Ai Kiat E.H. Voon, Grace Voon, Boo Ho |
| author_sort | Teo, Ai Kiat |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | The concept of customer orientation in the field of marketing can be applied in teaching English.
It is always necessary to understand students’ needs, discuss and share this information as well as
respond to the information accordingly to improve students’ performance. This paper addresses
the need for understanding the students’ needs and teaching accordingly to improve the quality
of English report-writing. A proposed Expectation-based Teaching (EBT) approach was tested
(n=79). The findings of the action research indicated that the students performed better when
they understood what was expected of them in writing a statistical-based English report. The
overall mean score of the students increased significantly after they were briefed and taught
based on the expectations of the writing components. The content quality of their writing was
much better than before. These trends were the same for samples with different demographic
characteristics. |
| first_indexed | 2025-11-14T22:39:49Z |
| format | Article |
| id | uitm-29502 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:39:49Z |
| publishDate | 2013 |
| publisher | Universiti Teknologi MARA, Kedah |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-295022024-07-25T03:20:24Z https://ir.uitm.edu.my/id/eprint/29502/ Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.] cpit Teo, Ai Kiat E.H. Voon, Grace Voon, Boo Ho Language and languages Study and teaching Quizzes. Examination questions, etc. English as a Second Language Achievement Test The concept of customer orientation in the field of marketing can be applied in teaching English. It is always necessary to understand students’ needs, discuss and share this information as well as respond to the information accordingly to improve students’ performance. This paper addresses the need for understanding the students’ needs and teaching accordingly to improve the quality of English report-writing. A proposed Expectation-based Teaching (EBT) approach was tested (n=79). The findings of the action research indicated that the students performed better when they understood what was expected of them in writing a statistical-based English report. The overall mean score of the students increased significantly after they were briefed and taught based on the expectations of the writing components. The content quality of their writing was much better than before. These trends were the same for samples with different demographic characteristics. Universiti Teknologi MARA, Kedah 2013 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29502/2/29502.pdf Teo, Ai Kiat and E.H. Voon, Grace and Voon, Boo Ho (2013) Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]. (2013) Journal of Creative Practices in Language Learning and Teaching (CPLT) <https://ir.uitm.edu.my/view/publication/Journal_of_Creative_Practices_in_Language_Learning_and_Teaching_=28CPLT=29.html>, 1 (2). pp. 52-60. ISSN 1823-464X https://cplt.uitm.edu.my/ |
| spellingShingle | Language and languages Study and teaching Quizzes. Examination questions, etc. English as a Second Language Achievement Test Teo, Ai Kiat E.H. Voon, Grace Voon, Boo Ho Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.] |
| title | Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.] |
| title_full | Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.] |
| title_fullStr | Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.] |
| title_full_unstemmed | Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.] |
| title_short | Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.] |
| title_sort | expectation-based teaching: an action research in english report writing/ ai kiat teo..[et al.] |
| topic | Language and languages Study and teaching Quizzes. Examination questions, etc. English as a Second Language Achievement Test |
| url | https://ir.uitm.edu.my/id/eprint/29502/ https://ir.uitm.edu.my/id/eprint/29502/ |