Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]

The concept of customer orientation in the field of marketing can be applied in teaching English. It is always necessary to understand students’ needs, discuss and share this information as well as respond to the information accordingly to improve students’ performance. This paper addresses the...

Full description

Bibliographic Details
Main Authors: Teo, Ai Kiat, E.H. Voon, Grace, Voon, Boo Ho
Format: Article
Language:English
Published: Universiti Teknologi MARA, Kedah 2013
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/29502/
_version_ 1848807249400561664
author Teo, Ai Kiat
E.H. Voon, Grace
Voon, Boo Ho
author_facet Teo, Ai Kiat
E.H. Voon, Grace
Voon, Boo Ho
author_sort Teo, Ai Kiat
building UiTM Institutional Repository
collection Online Access
description The concept of customer orientation in the field of marketing can be applied in teaching English. It is always necessary to understand students’ needs, discuss and share this information as well as respond to the information accordingly to improve students’ performance. This paper addresses the need for understanding the students’ needs and teaching accordingly to improve the quality of English report-writing. A proposed Expectation-based Teaching (EBT) approach was tested (n=79). The findings of the action research indicated that the students performed better when they understood what was expected of them in writing a statistical-based English report. The overall mean score of the students increased significantly after they were briefed and taught based on the expectations of the writing components. The content quality of their writing was much better than before. These trends were the same for samples with different demographic characteristics.
first_indexed 2025-11-14T22:39:49Z
format Article
id uitm-29502
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:39:49Z
publishDate 2013
publisher Universiti Teknologi MARA, Kedah
recordtype eprints
repository_type Digital Repository
spelling uitm-295022024-07-25T03:20:24Z https://ir.uitm.edu.my/id/eprint/29502/ Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.] cpit Teo, Ai Kiat E.H. Voon, Grace Voon, Boo Ho Language and languages Study and teaching Quizzes. Examination questions, etc. English as a Second Language Achievement Test The concept of customer orientation in the field of marketing can be applied in teaching English. It is always necessary to understand students’ needs, discuss and share this information as well as respond to the information accordingly to improve students’ performance. This paper addresses the need for understanding the students’ needs and teaching accordingly to improve the quality of English report-writing. A proposed Expectation-based Teaching (EBT) approach was tested (n=79). The findings of the action research indicated that the students performed better when they understood what was expected of them in writing a statistical-based English report. The overall mean score of the students increased significantly after they were briefed and taught based on the expectations of the writing components. The content quality of their writing was much better than before. These trends were the same for samples with different demographic characteristics. Universiti Teknologi MARA, Kedah 2013 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29502/2/29502.pdf Teo, Ai Kiat and E.H. Voon, Grace and Voon, Boo Ho (2013) Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]. (2013) Journal of Creative Practices in Language Learning and Teaching (CPLT) <https://ir.uitm.edu.my/view/publication/Journal_of_Creative_Practices_in_Language_Learning_and_Teaching_=28CPLT=29.html>, 1 (2). pp. 52-60. ISSN 1823-464X https://cplt.uitm.edu.my/
spellingShingle Language and languages
Study and teaching
Quizzes. Examination questions, etc. English as a Second Language Achievement Test
Teo, Ai Kiat
E.H. Voon, Grace
Voon, Boo Ho
Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]
title Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]
title_full Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]
title_fullStr Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]
title_full_unstemmed Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]
title_short Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]
title_sort expectation-based teaching: an action research in english report writing/ ai kiat teo..[et al.]
topic Language and languages
Study and teaching
Quizzes. Examination questions, etc. English as a Second Language Achievement Test
url https://ir.uitm.edu.my/id/eprint/29502/
https://ir.uitm.edu.my/id/eprint/29502/