Developing a theme-based language course for hotel front-line staff / Rohayu Mohd Yunos..[et al.]
This paper reports on a project to develop an ESP (English for Special Purposes) course for a group of hotel front-line staff at an island resort in Malaysia. The course makes use of a theme- based module focusing on language associated with host-guest interaction. The paper describes in detail...
| Main Authors: | Mohd Yunos, Rohayu, Syed Abdul Rahman, Sharifah Amani, Ismail, Normah |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi MARA, Kedah
2013
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/29497/ |
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