The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.]
In today’s borderless business environment, companies are operating in different locations across the globe to ensure that they can gain competitive advantage over their competitors at different countries. To ensure common strategic mission, vision and objectives of the company across the globe, man...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Universiti Teknologi MARA Cawangan Selangor
2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/29383/ |
| _version_ | 1848807220383318016 |
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| author | Othman, Abdul Kadir Hamzah, Muhammad Iskandar Abdullah, Zaini Abdul Rahim, Nooraini |
| author_facet | Othman, Abdul Kadir Hamzah, Muhammad Iskandar Abdullah, Zaini Abdul Rahim, Nooraini |
| author_sort | Othman, Abdul Kadir |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | In today’s borderless business environment, companies are operating in different locations across the globe to ensure that they can gain competitive advantage over their competitors at different countries. To ensure common strategic mission, vision and objectives of the company across the globe, managers from different countries of origin are sent to different countries to equip them with a global mindset in managing the company. The problem is that they have different ways of communication as compared to local managers. These might affect the level of job satisfaction of employees. This study was intended to investigate the influence of different communication styles of expatriate and local managers on employees’ job satisfaction in manufacturing companies in Malaysia. From the analysis of 170 data collected from the employees, the results indicate that telling, selling and joining communication styles of local managers are the significant predictors of employees’ job satisfaction. For expatriate managers, only selling communication style contributes significantly to the level of employees’ job satisfaction. The implications of the study are discussed in detail in the paper. |
| first_indexed | 2025-11-14T22:39:22Z |
| format | Article |
| id | uitm-29383 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:39:22Z |
| publishDate | 2015 |
| publisher | Universiti Teknologi MARA Cawangan Selangor |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-293832020-04-08T14:50:21Z https://ir.uitm.edu.my/id/eprint/29383/ The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.] abrij Othman, Abdul Kadir Hamzah, Muhammad Iskandar Abdullah, Zaini Abdul Rahim, Nooraini Management. Industrial Management Communication in management. Communication in organizations. Communication of information Communication system In today’s borderless business environment, companies are operating in different locations across the globe to ensure that they can gain competitive advantage over their competitors at different countries. To ensure common strategic mission, vision and objectives of the company across the globe, managers from different countries of origin are sent to different countries to equip them with a global mindset in managing the company. The problem is that they have different ways of communication as compared to local managers. These might affect the level of job satisfaction of employees. This study was intended to investigate the influence of different communication styles of expatriate and local managers on employees’ job satisfaction in manufacturing companies in Malaysia. From the analysis of 170 data collected from the employees, the results indicate that telling, selling and joining communication styles of local managers are the significant predictors of employees’ job satisfaction. For expatriate managers, only selling communication style contributes significantly to the level of employees’ job satisfaction. The implications of the study are discussed in detail in the paper. Universiti Teknologi MARA Cawangan Selangor 2015-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29383/1/AJ_ABDUL%20KADIR%20OTHMAN%20ABRIJ%20B%2015.pdf Othman, Abdul Kadir and Hamzah, Muhammad Iskandar and Abdullah, Zaini and Abdul Rahim, Nooraini (2015) The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.]. (2015) Advances in Business Research International Journal <https://ir.uitm.edu.my/view/publication/Advances_in_Business_Research_International_Journal.html>, 1 (2). pp. 1-11. ISSN 2462-1838 https://abrij.uitm.edu.my/images/document/4Kadir_et_al24_34.pdf |
| spellingShingle | Management. Industrial Management Communication in management. Communication in organizations. Communication of information Communication system Othman, Abdul Kadir Hamzah, Muhammad Iskandar Abdullah, Zaini Abdul Rahim, Nooraini The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.] |
| title | The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.] |
| title_full | The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.] |
| title_fullStr | The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.] |
| title_full_unstemmed | The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.] |
| title_short | The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.] |
| title_sort | influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / abdul kadir othman … [et al.] |
| topic | Management. Industrial Management Communication in management. Communication in organizations. Communication of information Communication system |
| url | https://ir.uitm.edu.my/id/eprint/29383/ https://ir.uitm.edu.my/id/eprint/29383/ |