An overview of service quality towards guest’s satisfaction in hospitality industry / Aida Khalida Mohamed Idris ... [et al.]

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An overview of service quality towards guest’s satisfaction in hospitality industry / Aida Khalida Mohamed Idris ... [et al.]

Sustainable development of hospitality industry in Malaysia has led numerous numbers of hotels, motels and other lodging accommodation to increase rapidly. It occurs due to the increment number of international and domestic tourist boarding in Malaysia. Owing to that, it is important for lodging pro...

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Bibliographic Details
Main Authors:	Mohamed Idris, Aida Khalida, Mohd. Pakri, Nur Adnin, Hashim, Norliana, Nik Mohd Nor, Nik Mohd Shahril, Faat, Farhan
Format:	Article
Language:	English
Published:	Universiti Teknologi Mara Cawangan Pulau Pinang 2020
Subjects:	Research Methodology Hospitality industry. Hotels, clubs, restaurants, etc. Food service Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/29285/

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